Ratings based on 969 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Airdrie
Posted 2 Dec 2024
Great as usual!
by A verified traveler from Airdrie
Posted 30 Nov 2024
Great property. Bar/restaurant particularly amazing. Noteworthy were the staff in the bar/restaurant....so friendly!
Comment from Hotel Management
2 Dec 2024 by Merina Manandhar, Hotel Management
Dear Tod,Thank you for your fantastic 5/5 review! We're thrilled to hear that you enjoyed our property and found the bar and restaurant experience amazing. It's especially wonderful to know that our bar and restaurant staff made a positive impression with their friendliness.We look forward to welcoming you back soon for another memorable stay!
by A verified traveler
Posted 19 Nov 2024
The Hotel has an ample Gymn and Sauna.
It is very well located for exploring London
Comment from Hotel Management
29 Nov 2024 by Merina Manandhar, Hotel Management
Dear Victor,Thank you for your great 4/5 review! We're delighted to hear that you enjoyed our well-equipped gym and sauna. It’s also wonderful that you found our location perfect for exploring London.We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 7 Nov 2024
Nice and clean, very quiet, very close to the train station, comfy with plenty of space to move around in the room as well. Would definitely use again if in the area
Comment from Hotel Management
7 Nov 2024 by Merina Manandhar, Hotel Management
Dear Eddy,Thank you for your fantastic 5/5 review! We're thrilled to hear that you enjoyed our clean, quiet, and spacious rooms, as well as our convenient location near the train station. It’s wonderful to know you’d choose us again when you're in the area.We look forward to welcoming you back for another comfortable stay!
by A verified traveler from Mississauga
Posted 5 Nov 2024
Nice place and quiet
Comment from Hotel Management
7 Nov 2024 by Merina Manandhar, Hotel Management
Dear Garry,Thank you for your wonderful 5/5 review! We're so pleased to hear that you enjoyed the peaceful atmosphere at our hotel.We look forward to welcoming you back for another relaxing stay!
by A verified traveler
Posted 3 Nov 2024
Loved the staff
Comment from Hotel Management
3 Nov 2024 by Merina Manandhar, Hotel Management
Dear Lacheena,Thank you for your perfect 5/5 review! We’re thrilled to hear that you loved our staff—they truly strive to make every guest feel welcome, and it’s wonderful to know their efforts made your stay special.We look forward to welcoming you back soon!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Merina Manandhar, Hotel Management
Dear Chris,Thank you for your perfect 5/5 rating! We're delighted to know that you had a wonderful stay with us.We look forward to welcoming you back soon!
by A verified traveler from Newport Pagnell
Posted 26 Oct 2024
Booked to go to 02 and was really surprised at quality of hotel for price I paid. Pays to shop around at last minute. Underground parking on site and disabled bay (with a BB) is free which was an added bonus. Staff welcoming. Calming modern decor throughout. Superior twin 2nd floor was clean with really comfortable beds and despite being literally on top of station, I slept without hearing a thing. I Ubered to 02 at £10-15 each way but there is a bus stop right outside. Local area felt safe is quiet and clean with a few pubs, cafes, shops and supermarkets close by. Greenwich Park, London Observatory, Queens House & Maritime Museum are all walkable. My only minor gripe would be you have to repeatedly scan code on TV to get hotel info onto your phone. A dedicated channel would be preferred plus I couldn't find a breakfast menu on it or anywhere online. We didn't want to pay extra for breakfast having not seen menu, so my tip would be to get it included in your stay. We didn't eat here at all in the end as on a tight budget, so cannot comment on food. For what we needed and for one night, it was brilliant for price so on that basis would stay again.
Comment from Hotel Management
31 Oct 2024 by Merina Manandhar, Hotel Management
Dear Louise,Thank you for your detailed and thoughtful 4/5 review! We're delighted to hear that our hotel exceeded your expectations, and that our quality and amenities provided great value for your visit to the O2. It's wonderful to know that you found the rooms comfortable and quiet, despite our central location, and that our accessible parking and welcoming staff made your stay even more enjoyable.We appreciate your feedback regarding the TV system and availability of the breakfast menu—your insights are invaluable, and we'll look into making this information more accessible for future stays. Thank you for the recommendation to include breakfast when booking; it's a great tip!We hope to welcome you back again soon and provide another comfortable, convenient experience.
by A verified traveler
Posted 23 Oct 2024
Convenient to train station
Comment from Hotel Management
31 Oct 2024 by Merina Manandhar, Hotel Management
Dear Debra,Thank you for your positive 4/5 review! We're pleased that our convenient location near the train station made your stay more enjoyable.If there’s anything we can do to make your next visit even better, please feel free to let us know. We hope to welcome you back soon!
by A verified traveler
Posted 18 Oct 2024
Good location
Comment from Hotel Management
31 Oct 2024 by Merina Manandhar, Hotel Management
Dear Dennis,Thank you for your positive 4/5 review! We're glad to hear that our location added to your experience and made your stay more convenient.If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back!
