Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Prompt service, helpful staff, really clean rooms and good location.
Comment from Hotel Management
17 Nov 2024 by Alberto Biollino - Front Office Manager, Hotel Management
Dear Jamie,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 13 Oct 2024
Accessibility and comfort throughout the area was exceptional and awesome
Comment from Hotel Management
14 Oct 2024 by Alberto Biollino - Front Office Manager, Hotel Management
Dear Arthur,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler from Airdrie
Posted 1 Oct 2024
Nice staff and helpful. Room bathroom has a glass wall that when someone is in bathroom it lights up the entire room. Hard to stay asleep.
I would recommend this hotel. Restaurant is good
Comment from Hotel Management
2 Oct 2024 by Alberto Biollino - Front Office Manager, Hotel Management
Dear Terri,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 29 Sep 2024
Lovely hotel in a good convenient location near to Blackfriars station. We really liked the room, it was clean and comfortable.
Comment from Hotel Management
2 Oct 2024 by Alberto Biollino - Front Office Manager, Hotel Management
Dear Helen,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Katie Walsh - Guest Services Manager , Hotel Management
Dear Alex,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Katie Walsh - Guest Services Manager , Hotel Management
Dear Denis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler from Dover
Posted 26 Aug 2024
Stayed with family (with a teen and a tween) for bank holiday. Great location for transport, restaurants, West End plays. Book for the pool but it wasnt overcrowded as a result and kids loved it. Food was ver good, both room service and the breakfast. Staff were really helpful and delivered excellent customer service.
Comment from Hotel Management
27 Aug 2024 by Katie Walsh - Guest Services Manager , Hotel Management
Dear Caroline,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 25 Aug 2024
Comfortable stay, great pool for parents and kids, convenient access to tube, river walk, Tate Modern, and lots of pubs. Food was not great; get food out if you can.
Comment from Hotel Management
27 Aug 2024 by Katie Walsh - Guest Services Manager , Hotel Management
Dear Christopher, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 22 Aug 2024
Had a wonderful stay ! First time across the pond, and can’t wait to return. The staff went above and beyond accommodating our needs. Really felt sad leaving !!
Comment from Hotel Management
24 Aug 2024 by Katie Walsh - Guest Services Manager , Hotel Management
Dear Leah,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 20 Aug 2024
Great place to stay when exploring London
Comment from Hotel Management
20 Aug 2024 by Alberto Biollino - Front Office Manager, Hotel Management
Dear Roman,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
