Ratings based on 50 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 26 Sep 2024
After a long day travelling to London and an amazing night at a show we arrived at the hotel to pick up keys where the gentleman at the desk was very friendly but flustered as he tried photocopying my driving licence take deposits and verifying transactions all of which seemed a bit much for a one night stay! On finishing these checks he was very happy to tell us he had upgraded us into a better apartment which was lovely as we were away for my birthday. Getting over to the apartments was easy and after climbing the stairs to room 13 my husband passed me the bad whilst he unlocked the door and turned on the light to our horror the door opened straight onto the bed where 2 people were obviously not expecting visitors!! We then continued back over to the hotel in the pouring rain to sort the issue of which was sorted but not a great start to the booking!
by A verified traveler
Posted 14 Aug 2024
Very good room for one bit too small for more than one. Lower ground rooms have no view and don’t get any sunlight. Very nice location close to shops, underground and parks!
by A verified traveler
Posted 24 Jul 2024 on Hotels
by A verified traveler
Cheap experience
Posted 24 Jul 2024 on HotelsLocation was great. Loved all the resturants and stores nearby. I liked the 24hr front desk.
The room was tiny and supplied with the most basic of amenities. The bed was tiny and creaky. The bathroom was the smallest one I've been in outside of an airplane. 2 towels and a bathmat. The bathroom smelled like an open drain. No handtowel or kitchen towel for the dishes. We were stuck with the 5th floor no elevator. My husband said its 58 stairs.
Thanks for the wobbly fan and the open window.
The overwelmingly perfumed smell in the hallways and the lobby was awful. Give it up. It stinks.
We happily left a night early.
by A verified traveler from Penarth
Posted 11 Jul 2024
by A verified traveler
Posted 1 Jul 2024 on Hotels
by A verified traveler
Posted 27 Jun 2024
Not really that pleasant an environment to rest in with renovations and angle grinders happening all day and tonnes of workers using the narrow hallway for large objects.
The shower was so cramped and the overall use of space needs a rethink.
The balcony was a lovely charm and proximity and overall service was the big win here
by A verified traveler
Posted 14 Jun 2024 on Hotels
by A verified traveler
Posted 12 Jun 2024
