Ratings based on 958 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Convenient
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Property was nice and staff was helpful. Rooms could have been a bit clearer of dust and had more room to hang clothes (especially being so close to the convention center). Food was frozen in the center one night, but staff quickly addressed and remedied with replacement.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
V good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Excellent staff, clean well equipped hotel for conference at Excel.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
The hotel was great,but I was very disappointed on the morning of check out!! There was no hot water throughout the hotel! I completely understand that this was unexpected but I would have thought that a 4 star hotel could have a contingency plan or to put a letter under the doors,rather than just a poster in the elevator and on reception!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Overall was great along with the arcade and fun games services and obviously the all night bar service. Though the menu was limited and was with good items available.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Friendly staff ,nice and clean,good location
4 out of 5
by A verified traveler

Posted 3 Oct 2024
All over stay was nice.