Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Christian Belmonte, Hotel Management
Dear Rita,Thank you for choosing Montcalm East and for taking the time to share your feedback with us.We are delighted to hear you had such a wonderful experience and we look forward to welcoming you back soon for another amazing experience!Warm regards,Christian BelmonteFront Office Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by anista, Hotel Management
Dear Daniel,Thank you for the fantastic 5-star rating! Appreciate it much. We can’t wait to welcome you back!Warm regards,Anista GurungGuest Experience Ambassador
by A verified traveler from Wanaque
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Christian Naso, Hotel Management
Dear Eva,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
by A verified traveler
Posted 24 Sep 2024
Very polite staff and nice and clean and lovely rooms
Comment from Hotel Management
28 Sep 2024 by Christian Naso, Hotel Management
Hello Adam,Thanks for taking the time to share your feedback with us!I have shared your comment with the rest of the team as a moment of celebration for the guest experience we aim to deliver.Kindest regards,Christian NasoGuest Experience Manager
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Christian Naso, Hotel Management
Dear Genadi,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Christian Naso, Hotel Management
Dear Malay,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christian NasoGuest Experience Manager
by A verified traveler from Aventura
Posted 31 Aug 2024
5 star quality service
Good rooms appointed with all you need
Excellent cleaning turn around
Accommodating staff
I recommend it.
It’s off beaten track slightly for tourists but there’s a tube station very very close by.
Recommended
Comment from Hotel Management
31 Aug 2024 by Christian N., Hotel Management
Dear Ezequiel,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Christian N., Hotel Management
Dear Jasmine,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
by A verified traveler from Chicago
Posted 23 Aug 2024
Second time staying here in the last few years and has been consistently great! Also indicative that it is well managed
Comment from Hotel Management
23 Aug 2024 by Christian Naso, Hotel Management
Hello David!On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christian NasoGuest Experience Manager
by A verified traveler from Enfield
Posted 12 Aug 2024
Subject: Wonderful Stay During My Girlfriend's Birthday Weekend
I wanted to share our fantastic experience during our recent stay for my girlfriend's birthday weekend. Before our arrival, I had arranged for some special birthday treats to be placed in the room, and everything turned out perfectly.
Although the room wasn’t ready when we arrived, the staff member who checked us in was incredibly apologetic and kindly offered us a complimentary drink while we waited. The delay was actually due to them wanting to ensure the room was set up beautifully, which it absolutely was. My girlfriend was thrilled when she saw the wine, cake, roses, and balloons.
The room itself was spacious and featured a large, comfortable bed. It had all the amenities we could possibly need, including some thoughtful extras like ear buds, which I’ve never seen in a hotel room before. They really thought of everything!
The pool and spa area were also wonderful, and it was a nice touch to have robes provided in the room, which we wore down to the pool.
The location is ideal, with easy access to Shoreditch and the city. If you're driving, be sure to check for free parking on the side roads near the hotel during the weekends.
Overall, it was an amazing experience with excellent service, and I would definitely stay here again. Thank you for making our weekend so special.
Comment from Hotel Management
13 Aug 2024 by Christian Naso, Hotel Management
Dear Darren,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Montcalm East Autograph Collection Hotel. We are thrilled to hear that you and your partner had such a lovely time with us!We sincerely appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Christian NasoGuest Experience Manager
