Ratings based on 29 Verified Reviews

3.0 out of 5
100% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jun 2024
Lobby, gym, etc. are updated and modern. While our room wasn’t as updated, it was clean and spacious. Staff and service are perfectly helpful. Great location next to Reagent’s Park and close to several tube lines.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
3 out of 5
by A verified traveler

Posted 6 Jul 2023 on Hotels
We were in apartment which was not maintained to the expected level... To our feeling apartment's guests are treated as second class guests. Cleaning services only once a week. We had to code the door key EVERY day.
4 out of 5
by A verified traveler

Posted 3 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Guest Experience Team, Hotel Management
It has been very kind of you, that you took the time to let us know about your amazing experience!
2 out of 5
by A verified traveler

I hope it was just a bad day!!!

Posted 19 Jun 2022 on Hotels
Initial impressions of the building were good and the foyer area is very impressive. The check in service was awful. Stood in a queue for 10 minutes before getting bored and going to the bar. Came back 10 minutes later and the man who was behind me was only just getting to the check in. There were only 2 persons checking everyone in and they weren't very efficient. They couldn't find my booking and so ensued a frustrating episode of them asking me to email them my booking so they could create a new booking which didn't work. They then eventually found my booking after 10 minutes of faffing. There appeared to have been work recently completed on the floor we were on and every surface including doors, walls and furnishings had a coating of dust which made the place look dirty. The room was average.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022 on Orbitz
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2022 on Hotels
4 out of 5
by A verified traveler

Posted 22 Sep 2021
Nice
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