Ratings based on 364 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sean, Hotel Management
Dear Nicholas,Thank you for taking the time to complete a review. We noticed your low scores, we would love to know the reason for these scores if you would not mind passing on more information. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Marlin Queen Street!All The Best,Queen StreetSean
by A verified traveler
Posted 16 Sep 2024
The apartment had everything we needed for a weekend stay. Great location with easy access to the tube. Friendly staff and locals. Only thing missing was a table and chairs on the balcony but i guess you cant have everything.
Comment from Hotel Management
18 Sep 2024 by Sean , Hotel Management
Dear Mark,Thank you for leaving a review. I am delighted to hear you were very happy with your stay here at Marlin apartments. And you were extremely happy with the location and the staff!If you do have any more questions please do not hesitate to contact me.Kind regards,Sean
by A verified traveler from Calgary
Posted 15 Sep 2024
Terrific location, multiple tube stations nearby, comfortable apartment. Ned was terrific. Living room could have more seating than the couch.
Comment from Hotel Management
18 Sep 2024 by Sean , Hotel Management
Dear Susan,Thank you for your review. I am delighted to hear you were very happy with your stay, and you were very happy with the location and how comfortable the apartment was! If you do have any questions please do not hesitate to contact me.Kind regards,Sean
by A verified traveler
Good, nearly very good
Posted 17 Aug 2024 on HotelsGreat location. Friendly staff. Tube rumble thrifty the night but you soon get used to it. No air con and the provided game were a bit naff. Overall I'd stay here again
Comment from Hotel Management
19 Aug 2024 by Sean, Hotel Management
Dear David,Thank you for taking the time to leave a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.I do apologise regarding no A/C, unfortunately it is not a service we provide, we provide fans instead.Thank you for choosing Marlin Queen Street!
by A verified traveler
Don’t waste your time, NOT a hotel
Posted 16 Aug 2024 on HotelsProbably one of the worst places I’ve ever stayed. Let me start by saying this is NOT a hotel. It’s a cheap operation that is pretending to be one and failing miserably at it. Was easily 10°C warmer in the building than outside in the middle of summer, no air conditioning, windows only open a little. Every single door in the unit swings shut automatically. Bathroom had the cheapest materials possible and was seriously gross. Walls paper thin and could hear other guests. Washer/dryer combo in the unit completely useless and would just give us hot wet clothes. Strange signs everywhere that they will charge you extra to check in early. I booked through hotels.com and selected pay upon arrival. A week before, they sent me a strange message saying they couldn’t charge me for the stay and if I don’t call them by the next business day I would lose the booking. I was across the world and the next business day was 1am for me. I got up in the middle of the night to call them, they tell me I have to pay for the room now or they will cancel my booking, give them a Visa and Mastercard and they say both are declined when 2 different banks say there’s no charge being attempted. They send me a payment link and it magically works. The night before my stay, they called me multiple times and didn’t leave a voicemail. I call them roaming in Europe as I thought there must be something wrong. They were calling to find out if we still wanted the room which we already paid for. So annoyed.
Comment from Hotel Management
19 Aug 2024 by Sean, Hotel Management
Hi Jared, Thank you for your review, I have responded to your response via email so we can resolve the issues you faced here at Marlin Queen street.Kind regards
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Sean , Hotel Management
Dear Matthew,Thank you for taking the time to complete a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concernsThank you for choosing Marlin Queen Street!
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Sean , Hotel Management
Dear Rob,Thank you for taking the time to complete a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Marlin Queen Street!All The Best,Queen StreetSean
by A verified traveler
Highly recommended ⭐️⭐️⭐️⭐️
Posted 3 Aug 2024 on HotelsFab setup and a perfect stay thank you
Comment from Hotel Management
4 Aug 2024 by Chris, Hotel Management
Good Afternoon Rob, Allow me to begin by thanking you for taking the time to write your review and for choosing Marlin Apartments Queen Street for your trip to London. We are thrilled to hear that you enjoyed your stay and appreciated the service and facilities which we provide. I shall share your positive feedback with the rest of the team, and we look forward to welcoming you back should you return to London.Warm RegardsMarlin Queen Street - Chris
by A verified traveler
Perfectly centralized place to stay
Posted 3 Aug 2024 on HotelsWould atay here again.
Comment from Hotel Management
4 Aug 2024 by Chris, Hotel Management
Allow me to begin by thanking you for taking the time to write your review and for choosing Marlin Apartments Queen Street for your trip to London. We are thrilled to hear that you enjoyed your stay and appreciated the service and facilities which we provide. I shall share your positive feedback with the rest of the team, and we look forward to welcoming you back should you return to London.Warm RegardsMarlin Queen Street - Chris
by A verified traveler from San diego
Posted 31 Jul 2024
Location is great. Everything is walkable, ease to access sub and bus stops.
Comment from Hotel Management
1 Aug 2024 by Sean , Hotel Management
Dear Vinay,Thank you for taking the time to complete a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Marlin Queen Street!
