Ratings based on 19 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 26 Oct 2024
I did not like that there is no remote to operate the tv in the room.
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Posted 10 May 2024 on Hotels
Pleasantly surprised by quality of accommodation - think it better than the star indicator suggests. The exterior of building looks tired and lift doesn’t work, which probably accounts for this. Other than that, the rooms were very up-to-date and clean. Few snags here and there, but great value. Staff were attentive and service-orientated.
Comment from Hotel Management
18 Jun 2024 by The Management, Hotel Management
Dear Guest,Thank you for your kind review. We're glad to hear you were pleasantly surprised by the quality of our accommodations and found our rooms clean and up-to-date. We appreciate your feedback on the building's exterior and lift, and we're working on improvements. We're delighted you found our staff attentive and service-oriented. We look forward to welcoming you back.Best regards, The Management
by A verified traveler
Posted 17 Jan 2024 on Hotels
by A verified traveler
Posted 6 Dec 2023 on Hotels
It’s a you get what you pay for hotel. The receptionists were amazing and very helpful but the room itself was old, in desperate need of a paint job and updating.
The bathroom was new however and that was a very good surprise.
Comment from Hotel Management
18 Jan 2024 by The Management, Hotel Management
Dear Guest,Thank you for your feedback. We're glad you found our receptionists helpful and were pleasantly surprised by the bathroom. We'll take your comments into consideration for future improvements.Best regards,The Management
by A verified traveler
Re: The Maiden Oval Hotel- FKA Belgrave Hotel
Posted 21 Nov 2023 on HotelsI chose this hotel over another mostly because it was close to where I needed to be for my purpose.
The Maiden Oval Hotel was not the most well kept place, but it had some positive aspects.
On the negative side, it was run down. Quite worn and could have used refurbishment. But it was comfortable enough and was kept clean, which I appreciated. The rooms have no refrigerators or microwaves, but there is a kitchen on the lowest floor (one down from the main floor) which had a large refrigerator that guests could use and a microwave. That kitchen in particular could have used some upgrading, but was serviceable.
What I most appreciated were the two gentlemen who traded off front desk duties, each taking turns at 12 hour shifts. They were most cordial (sp?), friendly, and helpful. They each helped me on different occasions whenever I needed help, sometimes helping me carry items from the kitchen to my room. I thank you for your excellent service, sirs.
Oh, and in the picture of the room, I think it was taken with a wide angle lens. The bed looks smaller than it was. I think it was a queen size bed. And room looks smaller than it was.
Overall, it was a pleasant enough stay for me.
Comment from Hotel Management
18 Jan 2024 by The Management, Hotel Management
Dear Guest,Thank you for your detailed feedback. We appreciate your understanding of our hotel's condition and are pleased that you found our staff to be friendly and helpful. We'll take your comments into consideration for improvements in the future.Warm regards,The Management
by A verified traveler
Posted 6 Nov 2023
No hot water
Comment from Hotel Management
12 Nov 2023 by The Management, Hotel Management
Dear Guest,We apologize for the issue you encountered with the hot water during your stay. Please know that we take your feedback seriously, and we will investigate and address this matter promptly to ensure it does not happen again.Best regards,The Management
by A verified traveler
Good location for the Oval Cricket Ground
Posted 1 Nov 2023 on HotelsHotel is in a great location for the Oval cricket ground however is in what looks like a old office block. Entering via a concrete stair case, the reception is old and tired looking. The lift was not working and it looked like it had not for some time. Bathroom was modern, clean and well equipped if not a little small. The room itself was a little tired and the bed and pillows were hard and well used and could do with a refresh
Comment from Hotel Management
12 Nov 2023 by The Management, Hotel Management
Dear Guest,Thank you for sharing your thoughts on your recent stay. We appreciate your feedback regarding the lift and room condition. We are constantly working on improvements, and your comments will be taken into consideration.Best regards,The Management
by A verified traveler
Posted 16 Oct 2023
The hotel provided eady check in options and they have done the room services properly
Comment from Hotel Management
12 Nov 2023 by The Management, Hotel Management
Dear Guest,Thank you for your positive feedback regarding our check-in process and room services. We look forward to welcoming you back in the future.Best regards,The Management
