Ratings based on 42 Verified Reviews

4.1 out of 5
69% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Feb 2024
All 6 night we had a good experience besides couples of things: There wasn't enough shampoo and soap for the 6 nights stay; Room was very dusty and no cleaning/vacuum were done with our stay for 6 nights, as well area upfront of the main entrance had debris all around; If these things can be corrected, then ratings can be raised up.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2023
1 out of 5
by A verified traveler

Posted 30 Jan 2023
It was freezing cold outside and I was checked into a freezing cold room with no heating working. Reception was not available I slept in freezing cold
4 out of 5
by A verified traveler

Business Trip

Posted 27 Jan 2022 on Hotels
Pleasant stay as advertised
Comment from Hotel Management
27 Jan 2022 by Safia, Hotel Management
Thank you. Please come again.
5 out of 5
by A verified traveler

10/10

Posted 9 Mar 2021 on Hotels
Great apartment, highly recommend and will definitely stay again!
Comment from Hotel Management
16 Mar 2021 by Safia, Hotel Management
Great guy. Thank you.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2020 on Hotels
5 out of 5
by A verified traveler from Jacksonville

Posted 23 Nov 2019 on Travelocity
Very clean room and very nice staff/owners! Definitely recommended!
Comment from Hotel Management
21 Dec 2019 by General Manager, Hotel Management
Dear Guest Thank you for your kind review. We look forward to welcoming you again to the Lyall. Thanks All Staff from Lyall Apartment Hotel
5 out of 5
by A verified traveler from Union City, CA

Posted 5 Aug 2019
I liked that it was close to the train station and right next to a market that was open for late night snacks.
4 out of 5
by A verified traveler

Posted 3 Aug 2019
I like the location .very quiet and clean area.very close to the train station
5 out of 5
by A verified traveler from Lethbridge

Posted 26 Jul 2019
I loved our stay and the location was great. Not to far from Hither Green station, that took you right down in the heart of London (maybe a 10-15min ride). Rooms were spaces for London and we had a fully functional kitchen. Staff was very friendly and helpful.
Comment from Hotel Management
26 Jul 2019 by All Staff, Hotel Management
We are happy that you have enjoyed you stay at our hotel and in our great city. We look forward to welcoming you in the future to our hotel.