Ratings based on 987 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 14 Nov 2024
First time staying in Canary Wharf and it's a really nice area. There's a ton of shopping and restaurants even though this is a finance district. The area is cleaner and feels safer than other areas of London. Lots of police and security around. Transport around London using the tubes is excellent and Canary Wharf was no different. The hotel itself is very clean with all the facilities you would expect. I plan to stay here again on my next visit to London.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
4 out of 5
by A verified traveler

Posted 14 Oct 2024
The food needs improvement. The breakfast is buffet style, but given that the location is by the water, the inside restaurant gets cold quicker—-bottom line my eggs are cold by time I sit. The scrambled eggs—-nasty!! They need to cook it more so it dries out, verses being mush. No real selection on the TV! But its England—-other from that it was ok, but needs some improvements.
Comment from Hotel Management
20 Oct 2024 by Sukanya, Hotel Management
Thank you for your honest feedback. Please reach out directly to us to discuss the areas of improvement.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Sukanya, Hotel Management
Thank you for your kind feedback. Much appreciated.
4 out of 5
by A verified traveler from Santo Domingo

Posted 1 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Sukanya, Hotel Management
Thank you for your kind feedback. Much appreciated.
4 out of 5
by A verified traveler

Posted 18 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Sukanya, Hotel Management
Thank you for your kind feedback. Much appreciated.
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Sukanya, Hotel Management
Thank you for your kind feedback. Much appreciated.
4 out of 5
by A verified traveler

Posted 31 Aug 2024
Comment from Hotel Management
29 Sep 2024 by Sukanya, Hotel Management
Thank you for your kind feedback. Much appreciated.
5 out of 5
by A verified traveler

Posted 26 Aug 2024
Great room, stunning views, felt luxury
Comment from Hotel Management
27 Aug 2024 by Suaknya, Hotel Management
Thank you for your kind feedback. Much appreciated.