Ratings based on 484 Verified Reviews

3.9 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2019
Friendly helpful staff and very clean accommodation. Coffee shop on the ground floor very convenient.
4 out of 5
by A verified traveler

Hotel Review

Posted 21 May 2019 on Hotels
This hotel was nice and clean. I loved the Cosa coffee shop located right down stairs. The front desk staff could have been more pleasant, but overall this was a good experience. I would stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2019
5 out of 5
by A verified traveler

Will be back

Posted 9 May 2019 on Hotels
Another stay here. Convenient for what we needed. Very central and good comfortable clean rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2019
4 out of 5
by A verified traveler

Posted 28 Apr 2019
This property is well situated, close to the hospital and shops. The staff are very friendly and check in was quick. My room was just what I needed. Clean, comfortable and quiet. One point to be looked at / changed... The shower head in the shower is too big for the shower cubicle.. It makes you feel claustrophobic and you can’t just have a shower without wetting your hair. Repair to tv is needed as it’s lost signal. Otherwise I had a lovely stay and will be back. Thank you.
4 out of 5
by A verified traveler

Cheap clean convenient stay

Posted 25 Apr 2019 on Hotels
Hotel was clean and cheap and no frill... Housekeeping can be better .As I experienced and noticed the toilet towel was not changed and left wet on the floor and bed was made up halfway.
3 out of 5
by A verified traveler

Posted 25 Apr 2019 on Hotels
The rooms are too small if you have a child. The towels being provided are too old and we were even provided with a torn towel because too old and overused..
5 out of 5
by A verified traveler

Posted 23 Apr 2019 on Hotels
We stayed in the penthouse apartment and it was lovely, everything we needed for our two little children for a short break in London
4 out of 5
by A verified traveler

Location, location

Posted 11 Apr 2019 on Hotels
Stayed for 8 nights with a friend. The location was excellent for access to transportation. Tube was a block away and Paddington Station perhaps 5-6 blocks. That made it ultra convenient for taking the Heathrow Express. Dining was slightly more problematic as restaurants were heavily Middle Eastern, menus were in Arabic. There were pubs close by for a beer and pub meal. I would absolutely stay again.