Ratings based on 563 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Great little apartments in a really good quiet location. Plenty of transport links nearby and very walkable to plenty of tourist sights. Staff were really friendly and helpful.
4 out of 5
by A verified traveler

Posted 1 Dec 2024
The fact that it is an Aparthotel is convenient. The bed is very comfortable and the room was a good size and had everything we needed. The toiletries that were provided smelled nice. Overall we had a lovely stay.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Max, Hotel Management
Hi Eduard,Thank you very much for your review! I'm glad you enjoyed your stay and we hope to welcome you back soon!Regards,Max
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Great location
Comment from Hotel Management
22 Nov 2024 by Max, Hotel Management
Hi Jeremie,Thanks for the glowing review, I'm glad you enjoyed your stay in particular the location!Hope to welcome you back soon,Max
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Max, Hotel Management
Hi Paul,Thanks for taking the time to leave a review, I hope we can turn that 4 into a 5 on your next stay!Until then,Max
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Great view, great location. Wonderful to have a small apt with a kitchen, washer/dryer, stove, microwave, etc.
Comment from Hotel Management
22 Nov 2024 by Max, Hotel Management
Hi Eileen,Thank you for your review, I'm glad you enjoyed everything in the room!We hope to have you back soon!Regards,Max
5 out of 5
by A verified traveler

Posted 17 Nov 2024
When we arrived, Max was so welcoming and we lucked out with our room already being ready. Our room had everything we needed and we had a great view of the river and bridges. This hotel is in a terrific location to get to Borough Market, St.Pauls cathedral, Sky Garden, Horizon 22 and Tower Bridge just to name a few places. I would highly recommend this hotel.
Comment from Hotel Management
19 Nov 2024 by Max, Hotel Management
Hi Janette,Thank you so much for your thoughtful review and kind words about me!I’m thrilled to hear you had a wonderful trip and enjoyed the hotel and its surroundings. I look forward to welcoming you back soon!Best regards,Max
4 out of 5
by A verified traveler

Posted 14 Nov 2024
We stayed in a city studio and it was nice to have a kitchenette. The couch wasn’t particularly comfortable, but the room was clean. The shower was a nice size. The bed was up against the wall so you have to crawl over the other person if you need to get up in the middle of the night. They clean once a week, which was fine. The staff was very nice. I liked that there was a cafe on the ground floor but wished it was open a bit later than 6 pm.
Comment from Hotel Management
16 Nov 2024 by Max, Hotel Management
Hi Ellen,Thank you for taking the time to share your detailed feedback! We’re glad to hear you enjoyed the convenience of the kitchenette and the size of the shower. Next time you stay, there are rooms which have beds not against the wall so reach out to front desk and we will look after you!It's great to know that you found our staff to be friendly and that you enjoyed the cafe. We hope to welcome you back soon and offer an even better experience!Regards,Max
4 out of 5
by A verified traveler

Posted 13 Nov 2024
I like the location.
Comment from Hotel Management
17 Nov 2024 by Max, Hotel Management
Hi Esther,Thank you, Esther, for your review! We're so glad to hear you enjoyed our location. We hope to welcome you back soon for another great stay!Regards,Max
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Amazing space for London!
Comment from Hotel Management
13 Nov 2024 by Ceri, Hotel Management
Hey Rachel!Thank you so much for your high praise! It's great to hear that you find our space amazing - we love our space just as much.We hope to welcome you back for another great stay!Until then,Ceri :)