Ratings based on 4,930 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Great stay for early flight.
Comment from Hotel Management
3 Dec 2024 by Leonardo Hotel, Hotel Management
Dear Nicole,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
5 out of 5
by A verified traveler

Posted 2 Dec 2024
This is our 3rd stay at this marvelous hotel. As usual the staff were friendly and considerate. The room was up to the usual Leonardo standard and very comfortable. Just one slight niggle; the noise from the elevators which were located outside our room. A tad annoying, but didn't take away the comfort of the room or the hotel. We will be back again as this now our hotel of choice.
Comment from Hotel Management
3 Dec 2024 by Leonardo Hotel, Hotel Management
Dear Rita,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay, especially the modern room that offered excellent value for the price. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Leonardo Team, Hotel Management
Dear Zoltan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
5 out of 5
by A verified traveler from Delta

Posted 29 Nov 2024
I’ve stayed here a number of times. It’s a great hotel, lovely rooms, friendly staff, and close to the airport.
Comment from Hotel Management
29 Nov 2024 by Leonardo Team, Hotel Management
Dear Vincent,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
5 out of 5
by A verified traveler from Saint Laurent

Posted 28 Nov 2024
Great second time this year Was able to get early check in
Comment from Hotel Management
28 Nov 2024 by Leonardo Team, Hotel Management
Dear Max,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Was lovely and clean enjoyed the breakfast buffet
Comment from Hotel Management
28 Nov 2024 by Leonardo Team, Hotel Management
Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
4 out of 5
by A verified traveler from smyrna

Posted 27 Nov 2024
Navigating the hotel was awkward and dining was limited and not special
Comment from Hotel Management
27 Nov 2024 by Leonardo Team, Hotel Management
Dear latres,Thank you for your feedback! We apologize for any inconveniences caused. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team
5 out of 5
by A verified traveler from Kirkland

Posted 27 Nov 2024
Convenient for LHR yet not noisy. Good enough choice of food for hotel restaurant so no need to venture out as travelling alone. Helpful staff. Free parking as Expedia Genius member
Comment from Hotel Management
27 Nov 2024 by Leonardo Team, Hotel Management
Dear Dawn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
4 out of 5
by A verified traveler from State College

Posted 26 Nov 2024
I cheched in late. The person checked me in was very ince and curtius! The room was clean and very quit.
Comment from Hotel Management
27 Nov 2024 by Leonardo Hotel, Hotel Management
Dear Dr. Seyed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
4 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Leonardo Hotel, Hotel Management
Dear Carolyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team