Ratings based on 1,549 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comfortable for longer stay. Well equiped kitchenette, but no instructions for using appliances and not all of them worked properly. Great location by the tube, many excellent takeout choices nearby.
Comment from Hotel Management
20 Nov 2024 by Your stay at Leman Locke, Hotel Management
Dear Deborah,Thank you for sharing your thoughts about your recent stay with us. We’re delighted to hear that you found our property comfortable for an extended stay and appreciated the well-equipped kitchenette and convenient location near the tube and excellent takeout options.We apologize for any inconvenience caused by the lack of instructions for the appliances and that some of them did not function properly. To assist guests, we have videos available that demonstrate how to use the appliances in the kitchenette. Should you stay with us again, please don't hesitate to reach out to our team, and we will gladly provide access to these resources or offer further assistance.We hope to welcome you back in the future for an even better stay. Please feel free to contact us directly if there’s anything we can do to make your next visit more comfortable.Best regards,Leman Locke team
by A verified traveler from Haddon Township
Posted 17 Nov 2024
So glad we chose Leman Locke. Staff were always friendly and helpful even at odd hours. If you arrive early, leave your luggage at the desk and walk around the neighborhood. Hotel is in an eclectic area with lots of mixture of cultures. Having Aldgate East tube station just feets away was great plus. Would definitely stay here again!!
Comment from Hotel Management
20 Nov 2024 by Your stay at Leman Locke, Hotel Management
Dear Jandee,Thank you so much for your kind words and for giving us a perfect 5 out of 5 rating! We’re thrilled to hear that you enjoyed your stay at Leman Locke and that our friendly and helpful staff made a positive impression, even during odd hours.We’re glad you appreciated our convenient location in such a vibrant and culturally rich neighborhood, with Aldgate East tube station just steps away. It’s great to know you took advantage of the opportunity to explore the area while we looked after your luggage.Your enthusiasm and recommendation mean the world to us, and we would be delighted to welcome you back for another memorable stay in the future!Best regards,Leman Locke team
by A verified traveler
Posted 16 Nov 2024
The suit was wonderful beyond expectations, unfortunately we were not welcomed with any warmth and due to unforeseen circumstances with another booking being extended. The communication was poor and underwhelming during my wait.
by A verified traveler
Posted 14 Nov 2024
I love this place. I always stay here when it comes to London. The staff are so cool. It's very safe so many things to do around the hotel as well.
Comment from Hotel Management
15 Nov 2024 by Dixie+Leman Team, Hotel Management
Thank you so much for the wonderful review, Holly! We're thrilled to be your go-to spot in London. It's fantastic to hear you enjoy the safety, the area, and, of course, our team. We can't wait to welcome you back for your next visit!
by A verified traveler
Posted 14 Nov 2024
The whole vibe was great, staff very friendly and prompt to respond to any questions. Room was comfortable and had all required facilities. Was also in a prime pocket close to train station. Would highly recommend staying here.
Comment from Hotel Management
15 Nov 2024 by Dixie+Leman Team, Hotel Management
Thank you so much for your kind words, Janet! We’re thrilled to hear that you enjoyed your stay and appreciated the friendly service, comfortable room, and prime location. It means a lot to us that you would highly recommend us. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Your stay at Leman Locke, Hotel Management
Dear Kathryn,Thank you so much for taking the time to rate your stay with us a perfect 5 out of 5! We’re thrilled to know that you had such a positive experience.Your satisfaction is our top priority, and it’s incredibly rewarding to see that our efforts made your stay enjoyable. If there’s anything specific you particularly liked or suggestions for improvement, we’d love to hear them.We hope to welcome you back soon for another fantastic stay!Best regards,Leman Locke team
by A verified traveler
Posted 12 Nov 2024
The television is another room so you can’t watch tv (not one sports channel) from your bed and the bathroom is across from the bed. Small space but for a short trip it did what was needed. A bag of trash was left in the hall for over 3 days without being picked up.
Comment from Hotel Management
15 Nov 2024 by Dixie+Leman Team, Hotel Management
Dear Annmarie,Thank you for sharing your feedback following your recent stay. We’re glad to hear the space served its purpose for your short trip, but we sincerely regret that certain aspects of your experience fell short of expectations.We understand the layout of the room wasn’t ideal for your preferences, and we appreciate your input on the TV placement and channel selection. Additionally, we deeply apologise for the oversight with the trash in the hallway. This does not reflect our usual standards of cleanliness and service, and we’ll ensure this issue is addressed immediately to prevent a recurrence.Your comments are incredibly valuable as they help us improve, and we hope to have the opportunity to host you again and provide a much better experience in the future.Best regards
by A verified traveler
Posted 8 Nov 2024
Close to Tube
Comment from Hotel Management
10 Nov 2024 by Anika, Hotel Management
Hey! Thank you for highlighting our convenient location! Being close to the Tube makes exploring London so much easier, and we're glad it added to your experience. We hope to welcome you back soon!
by A verified traveler
Posted 8 Nov 2024
We had a fantastic October stay at Leman Locke! Upon arrival, we were warmly greeted by a friendly and helpful receptionist, setting a great tone for our visit. Our one-bedroom studio was spotless and perfectly comfortable for two, with everything we needed. The location is ideal—just a 7-minute walk to Aldgate East Tube, making it easy to get around, and with a Sainsbury’s only 5 minutes away for any essentials. The café downstairs also serves superb food, adding to the convenience and overall experience. Highly recommend Leman Locke for anyone visiting London!
Comment from Hotel Management
10 Nov 2024 by Anika, Hotel Management
Hi Pai, thank you for this fantastic review! We're so pleased to hear that our team made you feel welcome right from the start. It’s wonderful that your studio was comfortable and well-suited to your needs, and that you enjoyed the convenience of our location and nearby amenities. We’re also glad you had a chance to try the café downstairs! Your recommendation means a lot, and we look forward to welcoming you back on your next London visit.
by A verified traveler
Posted 6 Nov 2024
Enjoyed having a small apartment to stay. Size was perfect, beautiful washroom, nice appliances.
Two things could have been better - the couch was extremely uncomfortable, and the thermostat had a mind of its own and was difficult to maintain a good temperature.
Comment from Hotel Management
10 Nov 2024 by Anika, Hotel Management
Hi Shelley, thank you for your thoughtful feedback! We’re pleased to hear that you enjoyed the apartment layout, beautiful washroom, and appliances. We apologise for the issues with the couch and thermostat, and we’ll certainly take this into account to improve our guest experience. We hope to welcome you back for an even more comfortable stay next time!
