Ratings based on 491 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The basic rooms are bad, very uncomfortable bed and bad nights sleep. However on raising this issue with the staff they were super accommodating and upgraded us to the next suite up which was very nice! If you are going to stay here it’s worth upgrading!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Lancaster Hotel, Hotel Management
Thank you for your review.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Lancaster Hotel, Hotel Management
Thank you for your kind review!
by A verified traveler
Posted 27 Oct 2024
Was a cozy hotel nice and quiet and peaceful room clean and comfy bed
Comment from Hotel Management
28 Oct 2024 by Lancaster Hotel, Hotel Management
Thank you for your review :)
by A verified traveler
Posted 27 Oct 2024
The property was clean on arrival..
Housekeeping isnt done every day except upon request..
The wifi poses alot of challenges with logging you out and needing to log in everytime you reenter the property..
The chairs in the bar area are old and need to be replaced.But the room itself is decent and generally clean.
Comment from Hotel Management
28 Oct 2024 by Lancaster Hotel, Hotel Management
Thank you for your review :)
by A verified traveler
Posted 25 Oct 2024
Very nice place to stay and friendly staff. Found it easy to park on site and room was very good quality especially for the price that had been paid.
Comment from Hotel Management
28 Oct 2024 by Lancaster Hotel, Hotel Management
Thank you for your review :)
by A verified traveler
Posted 9 Oct 2024
Accommodation was very pleasant, but the restaurant does not follow suit. The menu is very small and the food looks cheap.
Comment from Hotel Management
10 Oct 2024 by Lancaster Hotel, Hotel Management
Thank you for your feedback, we will look into this.
by A verified traveler
Posted 3 Oct 2024
Enjoyed the lounge area and the young staff were very friendly and helpful.
Comment from Hotel Management
9 Oct 2024 by Lancaster Hotel, Hotel Management
Thank you for your feedback, we hope to see you visit again soon!
by A verified traveler
Posted 1 Oct 2024
Would be great if they supplied shower gel & hand wash
Comment from Hotel Management
2 Oct 2024 by Lancaster Hotel, Hotel Management
Thank you for your review.
by A verified traveler
Posted 29 Sep 2024
Nice quiet hotel on a college csmpus.
Comment from Hotel Management
29 Sep 2024 by Lancaster Hotel, Hotel Management
Thank you for your review :)
