Ratings based on 977 Verified Reviews

3.4 out of 5
3.6 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 3 Dec 2024
i go to chak in i need to pay extra money for deposit £100
3 out of 5
by A verified traveler

Posted 3 Dec 2024
Good location
1 out of 5
by A verified traveler

Posted 2 Dec 2024
Receptionist was so rude 3 weeks in and still no deposit given back
4 out of 5
by A verified traveler from Burnham on Crouch

Posted 1 Dec 2024
This hotel is convenient for Kings Cross / St Pancras and other Central London places. It is an old building that has been improved. The rooms are clean and afford adequate facilities for a stopover. I would stay here again when I need a night in Central London.
1 out of 5
by A verified traveler

Posted 1 Dec 2024
We hated our stay so much we switched hotels after one night. Every time we passed by the front desk, which was 4 times, someone was having an issue with their room. It didn't feel safe, every towel had stains, and the rooms were small. The only redeeming quality was the location, but even then, its not a safe area of London. It is right next to King's Cross Station. When we checked out, the staff didnt even ask why we were leaving 3 nights early. They just said "bye, I'll take your keys" and we left. From a frequent traveler, this was the worst experience with a hotel I've ever had.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Great location, reception staff very good. Manager a bit full of himself but still helpful.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Nice location across from Kings Cross Station. The staff were very helpful & friendly. I can definitely recommend this hotel.
3 out of 5
by A verified traveler

Posted 24 Nov 2024
Not the best not the worst.
4 out of 5
by A verified traveler from Chula Vista

Posted 23 Nov 2024
Close to transportation.