Ratings based on 193 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
Good service from staff
Rooms are small and confined
Comment from Hotel Management
5 Dec 2024 by Aditi, Hotel Management
Dear Guest,Thank you for your valuable feedback. We’re delighted to hear that you appreciated the service from our staff. However, we’re sorry to learn that the room size did not meet your expectations.We strive to provide a comfortable and pleasant stay for all our guests, and your comments will help us identify areas for improvement. Should you choose to stay with us again, we would be happy to recommend room options that might better suit your preferences.Warm regards,Aditi BiholaDuty ManagerJesmond Hotel
by A verified traveler from Stamford
Posted 11 Oct 2024
Great location near universities. Five minute walk to Tube which means easy access to the whole city. Hot breakfast! And a really cute and quiet courtyard! Will stay here again
Comment from Hotel Management
2 Dec 2024 by Aditi, Hotel Management
Dear Guest,Thank you for sharing your delightful feedback! We're thrilled to hear you enjoyed our convenient location near universities, the easy access to the Tube, and our hot breakfast offerings. It's wonderful that our quiet courtyard added a touch of charm to your stay.We look forward to welcoming you back to Jesmond Hotel in the future!Warm Regards,Aditi BiholaDuty ManagerJesmond Hotel
by A verified traveler
Posted 9 Sep 2024
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Posted 21 Jul 2024
Hotel is one of several in this length of old building. The interior is attractive and there is a large garden in the back that’s very pleasant to visit. The room with two beds has two chairs, though they were so large the space was cramped. Even so, it was very comfortable. Price included full English breakfast that was great. Definitely will try to book for next visit.
by A verified traveler
Posted 12 Jul 2024
Excellent clean spartan accomodations. Staff excellent.
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 25 Jun 2024
Great hotel in a central location near train stations but also very walkable. Included breakfast was really good and staff that I interacted with all provided great service.
by A verified traveler
Posted 18 Jun 2024
The Jesmond is a nice place to stay and is conveniently located in an area with many shops, restaurants and access to public transportation. The daily breakfast was tasty and there were several options to choose. All the staff were helpful and pleasant. We shared a bathroom on the top floor. The bathroom and shower area were clean. The shower had ample hot water, although it drained slowly and overflowed a bit onto the floor. It would have been nice to have a clean hand towel daily in the shared toilet area, or a hand towel in the room in addition to the bath towel provided by the hotel. I would recommend the Jesmond to others and I would stay there again.
