Ratings based on 2,504 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Great experience
Comment from Hotel Management
27 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you so much for your fantastic review. We are thrilled to hear that you had such a wonderful experience during your stay with us. It’s our goal to provide every guest with an exceptional experience, and your feedback truly means a lot to our team.We hope to welcome you back soon and continue exceeding your expectations. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know.Warm regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you so much for your fantastic review. We are thrilled to hear that you had an exceptional stay with us. Your feedback is incredibly important to our team, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future for another memorable experience.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler from LONDON
Posted 25 Dec 2024
This hotel was perfect for an early flight the following day. It’s only around 10 mins by bus from Heathrow bus station.
Comment from Hotel Management
26 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your fantastic review. We are so glad our location worked well for your early flight and that you found the hotel convenient for your needs. We look forward to welcoming you again in the future.Warm regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience at our hotel. If you have any specific suggestions or areas where you think we could enhance your stay, please don’t hesitate to share. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 25 Dec 2024
Proximity to airport was great. It cost 13-17 pounds by taxi from Heathrow to the hotel and back to Heathrow the next day
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your review. We are glad to hear that our proximity to the airport was convenient for you and that the taxi fare was reasonable. We appreciate your feedback and will continue to work on providing a great experience for all our guests. We hope to welcome you back again soon.Warm RegardsHotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 24 Dec 2024
Convenience and access
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your excellent review. We are so glad to hear that you found our location convenient and easily accessible. We strive to make every guest's stay as smooth and enjoyable as possible, and we are thrilled that we met your expectations. We look forward to welcoming you back in the future.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Hotel Management , Hotel Management
Dear Chloe, Thank you for the perfect score! We’re thrilled you had a fantastic stay and truly appreciate your feedback. We hope to welcome you back soon!Best regards,Hotel Management
by A verified traveler
Posted 23 Dec 2024
Quick and easy access to terminals 2 and 3 of Heathrow. On site Services minimal. Staff were lovely. The rooms are very basic but adequate.
Comment from Hotel Management
23 Dec 2024 by Hotel Management , Hotel Management
Dear Sarah, Thank you for sharing your experience. We’re delighted to hear you appreciated the convenient access to Heathrow Terminals 2 and 3 and found our staff to be lovely. We acknowledge your feedback on the minimal on-site services and basic rooms. While we aim to provide essential comfort and convenience, we’ll continue exploring ways to enhance our offerings for our guests. We hope to welcome you back in the future!Best regards,Hotel Management
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Hotel Management , Hotel Management
Dear Steve, Thank you for the perfect rating! We're delighted to know you had an excellent stay with us. Your satisfaction is our greatest reward, and we hope to welcome you back soon! Best regards,Hotel Management
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Hotel Management , Hotel Management
Dear Mohammad Reza, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d appreciate it if you could share more details about your stay so we can work on improving. Please don’t hesitate to contact us directly. Best regards,Hotel Management
