Ratings based on 959 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Maybe some water bottles and tissue boxes will makeme give 5 stars
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Very disappointing that no support was offered when we had a problem w the reservation.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Stay went smooth. Wish the hotel had heaters but I guess that’s how London is because there’s no heaters in a lot of places. Overall the experience was really good in both the hotel and the city.
5 out of 5
by A verified traveler from Cumbaya

Posted 8 Nov 2024
Great location. Friendly staff. Nice room
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
3 out of 5
by A verified traveler from castro Valley

Posted 30 Oct 2024
Ok
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Very small rooms and low ceilings in the hallways. And modern! We watched Arsenal play with others downstairs and we had dinner there. All around nice. Good service. No free cookies??
1 out of 5
by A verified traveler

Posted 28 Oct 2024
Terrible experience . They did not have basics stuff that every hotel has and when I asked them thé personnel and even the staf were not answeing properly! They related everything to saving the energy! Wow! They should at least mention them when we want to book it to not come there again!
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Property was well cleaned and maintained. Staff was very friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024