Ratings based on 580 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Providence
Posted 20 Nov 2024
This was my first time to London, and everyone at the hotel was friendly and welcoming. I’m already looking forward to returning and staying here again. Thank you for the wonderful experience!
Comment from Hotel Management
21 Nov 2024 by Margarita , Hotel Management
Thank you for your kind review, it was a pleasure to have you as a guest and we hope to see you again.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Margarita, Hotel Management
Thank you for your review.
by A verified traveler
Posted 3 Nov 2024
The staff was so kind and we loved the delicious breakfast every morning.
Comment from Hotel Management
9 Nov 2024 by Margarita , Hotel Management
Thank you for your kind review.
by A verified traveler from COLORADO SPRINGS
Posted 19 Oct 2024
Very nice nd friendly hotel
Comment from Hotel Management
22 Oct 2024 by Margarita , Hotel Management
Thank you for your kind comments.
by A verified traveler
Posted 8 Oct 2024
We were surprised there was no a/c, however, quickly realized with the variation in temps at night, it definitely was not required. Management and staff were very accommodating and the English breakfast was definitely a plus. Room space is limited but served our purposes. Excellent housekeeping and service (thanks Mel!) Walking distance to Paddington station, Hyde Park, and more. Really enjoyed our stay, so welcoming!
Comment from Hotel Management
8 Oct 2024 by margarita, Hotel Management
Thank you for taking the time to share this. It was pleasure to meet you.
by A verified traveler
Posted 7 Oct 2024
Located very close to Paddington station. Lovely area. V
Comment from Hotel Management
7 Oct 2024 by Emma, Hotel Management
Thank you for your kind review.
by A verified traveler
Posted 5 Oct 2024
This room, while small and without air conditioning, is clean. Water pressure is typically low, impacting toilet performance and resulting in a dripping shower. A traditional English breakfast is provided. The hotel's location is excellent, midway between Paddington Station and Hyde Park. Alot of dining options nearby.
Comment from Hotel Management
6 Oct 2024 by Emma, Hotel Management
Thank you
by A verified traveler
Posted 4 Oct 2024
Had a great stay here, the staff were incredibly helpful and welcoming and the room was small but very comfy. Some bathroom amenities would have been nice to have in the room but the complimentary breakfast was great and I felt well looked after my whole stay. Would definitely stay again in the future.
Comment from Hotel Management
4 Oct 2024 by Emma, Hotel Management
Thank you for your kind review. Most appreciated.
by A verified traveler
Posted 2 Oct 2024
Noise outside during night was too mucj
Comment from Hotel Management
4 Oct 2024 by Emma, Hotel Management
Thank you
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Emma, Hotel Management
Thank you for taking the time to review the hotel.
