Ratings based on 45 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Location is great, very close to bus stop and subway station
Comment from Hotel Management
6 Jan 2025 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for sharing your experience at Hyatt Regency London Blackfriars. We are glad that you enjoyed our hotel's central location with convenient transportation access. We look forward to welcoming you back in the future.
by A verified traveler
Posted 28 Dec 2024
Great location and good rooms size and style. Reception staff could be more welcoming and explain the process much better and be friendlier. Housekeeping and maintenance excellent.
Comment from Hotel Management
30 Dec 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for sharing your feedback. We are pleased to hear that you appreciated our great location, as well as the size and style of the rooms. It is also wonderful to know that housekeeping and maintenance met your expectations.We regret to learn that your experience with our reception staff did not fully meet your expectations. Your comments regarding their communication and friendliness are valuable, and we will address this with our team to ensure a more welcoming and informative experience for our guests in the future.We hope to have the opportunity to welcome you back and provide an improved experience.
by A verified traveler from Lawrenceville
Posted 17 Oct 2024
Very convenient location, across the street from the Blackfriars tube station.
Comment from Hotel Management
18 Oct 2024 by Hyatt Regency London Blackfriars , Hotel Management
Thank you so much for giving us such a wonderful rating review! We are glad that you enjoyed every aspect of your stay with us, including the hotel location, cleanliness, service, and facilities. Your good words will definitely be shared with the team. We look forward to welcoming you back again for another memorable stay on your next trip to London.
by A verified traveler
Posted 27 Sep 2024
Convenient location.
Comment from Hotel Management
27 Sep 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for rating our hotel 5/5. We are glad that you enjoyed our hotel's central location. We look forward to welcoming you back again very soon.
by A verified traveler
Posted 26 Sep 2024 on Hotels
Very good business hotel
Comment from Hotel Management
27 Sep 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for rating your experience with us 10/10. We are glad that you enjoyed your stay with us. We look forward to welcoming you back again soon.
by A verified traveler
Posted 13 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for rating your experience with us 10 out of 10. We are glad that you enjoyed your stay with us. We look forward to seeing you again soon.
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for sharing your experience and rating it 10/10. We are thrilled to hear that you enjoyed your stay at Hyatt Regency London Blackfriars. We look forward to welcoming you back again in the near future.
by A verified traveler
Posted 31 Aug 2024 on Hotels
We had a great weekend in London and the Hyatt Blackfriars was a good choice. However we reserved a family room for one adult and two teenagers (17, 13) so we were expecting a king size bed and one more bed. On arrival, the additional bed wasn’t made up but the staff attended to it promptly. Sadly, and as my daughter put it, it was like “sleeping on a pavement” as it was so hard. Therefore all three of us had a poor night’s sleep as we all ended up in the king size bed (not super king).
Not ideal when you’re walking 25km around London!
Comment from Hotel Management
2 Sep 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for your feedback. We are glad you enjoyed your weekend in London and found that Hyatt Regency London Blackfriars to be a good choice. For future reference, while our family rooms can comfortably accommodate up to three guests, the standard setup includes one king-size bed. If an additional bed is needed, it can be arranged in advance for a supplement. We encourage guests to make such requests ahead of time to ensure the best possible experience. We hope to welcome you back for another visit soon!
by A verified traveler
Posted 21 Aug 2024
Really clean property, quaint nice neighborhood very walkable
Comment from Hotel Management
22 Aug 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for your review! We are delighted that you enjoyed the cleanliness of our property and appreciated the charm of the neighborhood. It is great to hear that you found the area very walkable.We hope to welcome you back for another pleasant stay soon!
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Hyatt Regency London Blackfriars, Hotel Management
Thank you for sharing your feedback. We regret to learn that the experience did not meet your expectations. If there is anything we can do to improve or assist, please feel free to contact our hotel via email directly, our team will then be able to be in direct contact with you. We do hope to have the chance to welcoming you back in the future.
