Ratings based on 830 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 18 Nov 2024
We thoroughly enjoyed our 2 night stay at this hotel. The staff were helpful, polite and professional. Lovely, comfortable bed, clean bathroom with walk-in shower and toiletries, and complimentary tea and coffee. There was also a fridge and complimentary bottles of water. Very well thought out, everything you need as you arrive after a journey. It is also adjacent to the underground station and opposite a small bus station where you can catch a red London bus with ease. We visit London a few times a year, but this was our first time in the Saint Hotel. We will definitely stay here again.
Comment from Hotel Management
19 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Gwendoline,Thank you so much for your fantastic review! We're delighted to hear that you thoroughly enjoyed your stay and appreciated the comfort of our rooms, thoughtful amenities, and convenient location. It’s wonderful to know our team made a positive impression and that we could contribute to making your visit to London even more enjoyable.We can’t wait to welcome you back on your next trip!Best regards,Alexandra
5 out of 5
by A verified traveler from Leicester

Posted 18 Nov 2024
Really clean and well equipped hotel. I’ll stay here again.
Comment from Hotel Management
18 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Vincent,Thank you so much for your kind words! We're thrilled to hear you found our hotel clean and well-equipped. We look forward to welcoming you back again soon!Warm regards,Alexandra
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Friendly helpful staff. Comfy beds and pillows. Hotel next door to Aldgate tube station.
Comment from Hotel Management
18 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Natasha,Thank you for your fantastic review! We're so glad to hear you found our staff friendly and helpful, and that you enjoyed the comfort of our beds and pillows. Our location next to Aldgate tube station is definitely a plus! We look forward to welcoming you back soon.Warm regards,Alexandra
5 out of 5
by A verified traveler from Newmarket

Posted 16 Nov 2024
Staff were outstanding.
Comment from Hotel Management
18 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Eric,Thank you for your wonderful review! We're thrilled to hear that our staff made such a positive impression on you. Your feedback means a lot to us, and we hope to welcome you back soon.Warm regards,Alexandra
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Lovely place, great food. Very comfortable bed
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Lucie,Thank you for your kind review! We are delighted to hear that you enjoyed your time with us at Hotel Saint, especially our dining options and the comfort of our beds. It is wonderful to know that these elements contributed to a memorable stay. We look forward to welcoming you back for another lovely experience.Kind regards,Andrei P.Front Office Manager
5 out of 5
by A verified traveler

Posted 12 Nov 2024
The staff at Sainte are the nicest staff I have encountered. I would definitely recommend this hotel to everyone.
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Cassandra,Thank you so much for your wonderful review! We are truly delighted to hear that our team left such a positive impression during your stay. Your kind words mean a lot to us, and we are thrilled to know you would recommend Hotel Saint to others. We look forward to welcoming you back for another memorable visit in the future.Kind regards,Andrei P.Front Office Manager
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Lovely stay, great facilities, staff and location.
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Nicola,Thank you for your lovely review! We are delighted to hear that you enjoyed our facilities, staff, and convenient location. It is wonderful to know that these aspects contributed to a memorable stay at Hotel Saint. We look forward to welcoming you back in the future for another exceptional experience.Kind regards,Andrei P.Front Office Manager
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Emma,Thank you for your review! We appreciate your feedback and are glad to hear you had a positive experience overall. If there’s anything we can do to improve your next stay, please don’t hesitate to let us know.Best regards,Alexandra
5 out of 5
by A verified traveler from East Boston

Posted 11 Nov 2024
Smooth check in with Prince. He was very nice. Room was clean and comfortable.
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Michelle,Thank you very much for your kind review! We are pleased to hear that you had a smooth check-in experience with Prince and that he made a positive impression. It is also wonderful to know that you found your room clean and comfortable. Your feedback is truly appreciated, and we look forward to welcoming you back to Hotel Saint soon.Kind regards,Andrei P.Front Office Manager