Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler from SEATTLE
Posted 6 Nov 2024
It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.
by A verified traveler from Hanilton
Posted 2 Nov 2024
Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up!
Convenient for underground, pubs, shopping at Kensingtom High street.
by A verified traveler
Posted 15 Oct 2024
Excellent Location.
Comfortable and Clean
by A verified traveler
Posted 11 Sep 2024
Convenient
by A verified traveler
Posted 7 Sep 2024
The staff were very helpful and friendly.
by A verified traveler
Posted 23 Aug 2024
Close to comercial areas and subway
by A verified traveler
Posted 12 Aug 2024
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Posted 6 Aug 2024 on Hotels