Ratings based on 989 Verified Reviews

4.4 out of 5
78% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler from SEATTLE

Posted 6 Nov 2024
It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.
4 out of 5
by A verified traveler from Hanilton

Posted 2 Nov 2024
Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Excellent Location. Comfortable and Clean
3 out of 5
by A verified traveler

Posted 11 Sep 2024
Convenient
5 out of 5
by A verified traveler

Posted 7 Sep 2024
The staff were very helpful and friendly.
4 out of 5
by A verified traveler

Posted 23 Aug 2024
Close to comercial areas and subway
5 out of 5
by A verified traveler

Posted 12 Aug 2024
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024 on Hotels