Ratings based on 322 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
Good enough, average stay, pay for what you get. Would stay again as well priced. Room was decent.
Breakfast was quite poor. Poor service and didn’t want to serve. No menu. No service. Just 2 options for breakfast. Asked for an orange juice and got given soda water and orange. Tried to claim it was orange juice. said i was having a ‘full english’ which was 2 fried eggs, a piece of ham and a slice of bread. Crap.
by A verified traveler
Posted 11 Jun 2024
Lovely hotel, close to metro, clean, well kept and friendly staff.
by A verified traveler
Posted 9 Jun 2024
Excellent
by A verified traveler
Posted 9 Jun 2024
The hotel was good for a short stay. A big bed in a decent area was all I was looking for which this hotel provided. However, the environment could’ve been a bit cleaner. The chair in my room had stains all over it (I didn’t bother using or touching it) and looked as though the cover could simply be washed. Part of the wall paper was peeling off (which didn’t impact my stay obviously) but a simple fix could make it look nicer. The bed sheets had some stains- though they smelt clean. And the hand soap/body wash provided smelt terrible. Overall, it was still a decent stay but I think a few fixes could help a lot.
by A verified traveler
Posted 3 Jun 2024
Unprofessional staff, inoperable facilities, uncomfortable conditions, uninspiring surrounding area
by A verified traveler
Posted 25 May 2024
Bed linen needs to be updated and carpets in corridor cleaned. Walls too thin if you have noisy guests.
by A verified traveler
Posted 23 May 2024
Bed and pillows not to my liking
by A verified traveler
Posted 20 May 2024
Very helpful staff behind the desk, only let down a few times where my room hadn't been cleaned after a long day at work which was a little frustrating, otherwise clean and good value for the money
by A verified traveler
Posted 20 May 2024
Overall was good ! The staff were so lovely and the room was nice !
by A verified traveler
Posted 15 May 2024
When we arrived our room was clean but it smelled like a sewer. We opened a window and by the second night it was better. I cut my foot badly on a rusty nail on the threshold to the bathroom. When I told the clerk about it and suggested they take care of it for us and the next guest he was relatively unconcerned but he took notes. It was still not fixed by the time we left and we had to keep a towel over the threshold for safety. Note parking at this place will cost $15 pounds each day.
