Ratings based on 227 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The room we got has 2 king size bed but not enough space in the room. The staff are okay but appeared inexperience but that is fine, there’s plenty room to improve. No elevator for those with large and heavy luggages.
by A verified traveler
Posted 10 Nov 2024
Friendly
by A verified traveler
Amazing stay
Posted 10 May 2024 on HotelsStaff were amazing, breakfast was great and the bar was good 👍
by A verified traveler
Posted 23 Mar 2024
Alex was friendly and accommodating.
by A verified traveler
Jewel in the crown
Posted 10 Mar 2024 on HotelsThe hotel was tucked away off the.main road. Location is amazing close to top asian restaurants, bars and close to public transport routes.
Our room was lovely and clean, modern and chic. The bed was amazingly comfortable and breakfast was fresh, hot and well made with quality produce. The staff team are wonderful and friendly. Tge bar/ breakfast room was modern, immaculately cleanand service impeccable. Wonderful little gem.
by A verified traveler
Posted 11 Feb 2024 on Hotels
by A verified traveler
Posted 31 Dec 2023
by A verified traveler
Posted 8 Dec 2023
Very friendly staff, who shared his charger as I didnt have my own. Concenient location by Hounslow Central tube for connections to LHR. A bit worn down sheets (look overused) and some hairs found on pillows.
by A verified traveler
Posted 7 Dec 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
Not really worth the money, we were “upgraded” to the premium but no room to walk around the bed, they were never able to make us a key, we had to ask the house keeper to let us in every time we wanted to go inside the room again. Restroom was super super small, the hand wash sink was pretty much right in front of the toilet with very very very little space for leg room and I am a short person, I can’t imagine how a bigger person would manage to use that toilet without hitting the sink, shower was broken and the “fixed” it attaching a spoon to the shower head so it would move with the water pressure, water liked to the whole bathroom floor, I’ve paid less or similar at a way better hotel, the main entrance has spiders, pretty much picture doesn’t not match actual property.
