Ratings based on 926 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.3 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 6 Dec 2024
The hotel was very good. The front desk staff were friendly and accommodating. The room wasn’t very big but was as expected. My only negative and no fault of the hotel is that it is in a quieter area so some nights most of the stores and restaurants close by close early.
by A verified traveler
Posted 26 Nov 2024
Convenient location for Oplympia. Drab entrance, not very inviting reception, room 20 very small, tv did'nt work, reception failed to rectify or seek assistance to rectify. No breakfast avaialable, when I asked any where local the local pub was suggested however that was closed.
To be honest its a cheap hotel and thats as much as expected
by A verified traveler
Posted 25 Nov 2024
Photos shown are different than the room provided. Very small rooms. Also the key card didnt work as door handle is broken. Door lock inside also is not available.
by A verified traveler
Posted 24 Nov 2024
Definitely not recommended
Tiny misshapen room because been divided held 2 single beds with tight squeeze gap almost touching so definitely a single room as couldn't move
1had no head board & was in middle room so nothing stopping the flimsy pillow falling off end & were when u squeezed passed head tiny side unit & single chair at poorly covered window couldn't get passed beds easily so waste space
fixed hairdryer at top end of bed didn't work !
Single table top fridge on floor squeeze passto get bathroom
1 bath towel each & floor towel that's it
Reception asked for ID lucky
had passport as got no driver's license) DOB , home address ext but not my reservation proof or letter strange
she was on a personal call all this time !
Bathroom sink so tiny with large double tap so hardly any room to use it
by A verified traveler
Posted 24 Nov 2024
Cozy and warm loved it
by A verified traveler
Posted 23 Nov 2024
Floor was dirty. Bed sheets didn’t look clean either and felt very unsafe somehow.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
You get what you pay for. £80 for a Saturday night.
When we arrived we saw that to enter you needed a key card which is great for security but when we arrived there was no one on the front desk so we could not get in. We rang the hotels phone number multiple times and no one answered, we also emailed incase someone saw that but couldn't hear the phone. We waited around 10 minutes before someone came to the door to let us in.
The rooms are warm when you check in but do have AC which we used. Rooms are smaller than we expected and ours did not even have a window, but as we were only staying 1 night and as we only used the room as a place to sleep it was fine. They did provide tea and coffee making and toiletries which was great, and we plugged the fridge in when we arrived and it kept our drinks cold. The beds were two folding bed, the mattress were ok however the duvet and pillows have seen better days and would benefit from updating. 1 thin pillow each and the duvet was literally a duvet with no cover and 1 was ripped but as we were staying just 1 night we didn't complain about it. The bathroom looked clean and on the surface like it was new. Our shower head was broken and once turned on didn't want to stay held up so we showered holding the shower head rather than it in its support. The shower head, part of the trim came off during my shower. Is it the most amazing hotel? No. Can you spend 1 night here just to sleep? Yes. Great for a night but probably not for any longer.
by A verified traveler
Posted 16 Nov 2024
