Ratings based on 1,037 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Conveniently located near the airport and underground tube the facility has good vibes and staff is very cordial with the guests. We liked our room except for the extra bed which was very difficult to sleep on for the 3rd person.
by A verified traveler
Posted 31 Dec 2024
As a woman traveling on her own safety was my first priority. I felt extremely safe, and well taken care of, and plenty of vegan choices at the restaurant. Of highly recommend this hotel to stay at.
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Stay away!!!!! The hotel is old and dirty. The staff are rude. The bathroom smelled of urine. One of the worse hotels I’ve ever stayed at.
by A verified traveler
Posted 26 Dec 2024
Great hotel and great stay, I would say parking is terrible, I think the car park is shared with another business and after visiting the Harry Potter studio with 2 young children, returning at 9pm the only space available was quite a distance to walk, alone in the dark as a single woman with 2 children was not pleasant.
Comment from Hotel Management
26 Dec 2024 by Anurag Bisht, Hotel Management
Dear Hayley,Thank you so much for your feedback.We are pleased to know that you had a great stay with us.Your feedback is important to us and will be shared with our employee and our team members.Once again thanking and we hope to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Anurag Bisht, Hotel Management
Dear Craig,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us.Your feedback is important to us and will be shared with our team members.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 16 Dec 2024
Very nice locations n for pizza coming up rental car and flying from terminal 5
Comment from Hotel Management
19 Dec 2024 by Anurag Bisht, Hotel Management
Dear Jonathan,Thank you so much for your valuable feedback.We are pleased to know that you liked the location of our hotel and enjoyed the hotel breakfast.Your feedback is important to us and will be shared with our team members.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Anurag Bisht, Hotel Management
Dear Ashleigh,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the overall experience of our hotel.Your feedback is important to us and will be shared with our team members.Once again thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 7 Dec 2024
Will not use it again
by A verified traveler
Posted 6 Dec 2024
Very convenient, with good rooms.
Comment from Hotel Management
7 Dec 2024 by Aqib Ali, Hotel Management
Dear Christopher,Thank you so much for your feedback.We are pleased to know that you had a comfortable stay with us.Your feedback is very important to us and valued, thank you again and looking forward to hosting you soon.Regards,Aqib Ali
