Ratings based on 952 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
4 out of 5
by A verified traveler from Nottingham

This traveler left a rating score only Posted 30 Nov 2024
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Good
5 out of 5
by A verified traveler

Posted 11 Nov 2024
I have mobility problems and use a mobility scooter, all the staff were very friendly and nothing was too much trouble. The breakfast was lovely and all the staff were very helpful, I would especially like to mention Ida, who was so genuine and kind.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Very convenient location
5 out of 5
by A verified traveler from Washington

Posted 3 Nov 2024
Excellent location. Super clean rooms! Literally the cleanest hotel ever. Special thanks to Sez from the reception. He is absolutely amazing!
4 out of 5
by A verified traveler

Posted 2 Nov 2024
Well located to the tube station.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Decent room, comfy beds, staff fantastic, cant do enough for you. Hotel very nice inside. 2mins from Russel Sq tube station. A lovely stay, thankyou.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
3 out of 5
by A verified traveler

Posted 28 Oct 2024
Service was generally poor. Staff not very helpful in assisting needs.