Ratings based on 390 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2022 on Hotels
Comment from Hotel Management
20 May 2022 by nm, Hotel Management
unfortunately, the Hotel is currently closed and has been for the past year so we are not accepting bookings at present I do apologise for any inconvenience this may have caused and hope to welcome you back through our doors when we do eventually reopen as we value all guests, and unfortunately the booking agents are still bookings in guests despite constant reminders that we are in closed.
by A verified traveler
Posted 11 Mar 2020 on Hotels
Excellent service from the staff, nothing was to much trouble. Friendly smile. Extremely helpful. Welcoming.
Comment from Hotel Management
11 Mar 2020 by ghulam, Hotel Management
Dear Ruth,
Thank you for taking the time to write a review about your stay with us. Your feedback is appreciated since we use this to make improvements for the future. We are delighted that you had a good stay with us. Noted on staff, breakfast, the Housekeeping and the room. We hope to welcome you again.
Kind regards,
Ghulam
Guest Services Assistant
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by A verified traveler
Posted 11 Mar 2020 on Orbitz
Staff accomodating, place is clean, location is diversely wonderful, breakfast is awesome, food-drinks- grocery store next door. 12mins walk to Underground. Bus stop at front door. Can’t ask for more...Concierge Siti and Buffet Server Zandi did superb job! Will encourage friends and relatives to supporrt this business. Hello from Chicago!
by A verified traveler
Posted 1 Mar 2020 on Hotels
Comment from Hotel Management
11 Mar 2020 by Ghulam, Hotel Management
Dear Guest,
Thank you for taking the time to write a review about your stay with us. Your feedback is appreciated since we use this to make improvements for the future. We are delighted that you had a good stay with us. Noted on staff, breakfast, the Housekeeping and the room. We hope to welcome you again.
Kind regards,
Ghulam
Guest Services Assistant
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Remove
by A verified traveler
Posted 22 Feb 2020 on Hotels
Comment from Hotel Management
22 Feb 2020 by Joanna, Hotel Management
Dear Simon,
Thank you for leaving us the score 10! We really appreciate it. We hope to welcome you here again in the future.
Kind regards,
Joanna P.
Guest Service Assistant
by A verified traveler
Posted 19 Feb 2020 on Hotels
Comment from Hotel Management
19 Feb 2020 by Noemi, Hotel Management
Dear Chris,
Thank you for leaving us a review of your recent stay.
We are glad to read that you had an enjoyable experience.
Hope to see you again in the nearest future.
Regards,
Noemi S.
Guest Service Manager
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
14 Feb 2020 by Ema, Hotel Management
Dear Guest,
thank you for scoring us!
I hope you had a nice stay and we will have the pleasure to welcome you in our hotel again in future.
regards,
Ema S.
GSS
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
12 Feb 2020 by jp, Hotel Management
Dear guest.
Thank you for your time and your score. We hope you enjoyed your stay in our hotel and you will give us another chance to make your stay better! Kind regards,
Joanna P.
Guest Service Assistant
by A verified traveler
Posted 27 Jan 2020 on Hotels
Comment from Hotel Management
17 Feb 2020 by SW, Hotel Management
Dear Guest,
Thank you for leaving us feedback regarding your stay. We are sorry to hear about the issues you experienced as this does not reflect our usual high levels of service and care. I have taken the opportunity to reach out to you privately regarding this matter.
Regards,
Syeda W
Guest Services Manager
by A verified traveler
Posted 13 Jan 2020 on Hotels
Very good
Comment from Hotel Management
13 Jan 2020 by Ema, Hotel Management
Dear Guest,
thank you so much for taking the time to leave us a feedback.
I am delighted you have enjoyed your stay, I really hope to have the opportunity to welcome you again in our hotel in future.
Regards,
Ema S
GSS
