Ratings based on 979 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by HOM, Hotel Management
Thanks for the perfect rating, Andrew. We hope to see you again and All the best, Najeem - Hotel Operations Manager.
by A verified traveler
Posted 25 Nov 2024
Thousands of cigarette butts litter around hotel entrance. Staff is lovely, friendly and helpful - but they’re understaffed and waiting time at bar and reception too long.
Wifi so slow they should rather just not bother.
Comment from Hotel Management
26 Nov 2024 by Hotel Operations Manager , Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Najeem
by A verified traveler from Bossier City
Posted 16 Oct 2024
Great location for what we needed
Comment from Hotel Management
17 Oct 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, ErikWe're glad our location suited your needs.All the best,Najeem
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review!All the best,Najeem
by A verified traveler
Posted 8 Oct 2024
Breakfast was terrible. No bacon and sausage available for 20 mins everything else was Luke warm and dried out.
Comment from Hotel Management
9 Oct 2024 by Hotel Operations Manager , Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Najeem
by A verified traveler
Posted 3 Oct 2024
The people and service were friendly and nice. Thank you
Comment from Hotel Management
4 Oct 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, Dr. Benga All the best,Najeem
by A verified traveler
Posted 3 Sep 2024
Very bad
Comment from Hotel Management
4 Sep 2024 by Hotel Operations Manager, Hotel Management
Thanks for taking the time to leave a review, DijinWe're sorry to read that you didn't enjoy your stay, please make sure to include why so that we can improve in future services.Najeem
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review!Najeem
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review!Najeem
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Hotel Operations Manager, Hotel Management
We appreciate your kind words, Andrew.All the best, Najeem -
