Ratings based on 255 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Brilliant!
by A verified traveler
Posted 9 Oct 2024
One of the best hotels we’ve had the pleasure of staying with. We were there for a 6 night stay and we will definitely be coming back, the staff was so attentive to our needs. Everything was kept perfectly need and stocked throughout our stay. I ordered tea with room service half way through our stay and the staff kept a tea service in our room with a kettle for the rest of our stay. It was so thoughtful! They also left nice hand written notes and small treats (lotion, sweets etc) throughout. The water pressure in the shower was so great as well as the shampoo and body wash. I have nothing but great things to say about this hotel and their incredible standards.
by A verified traveler
Posted 6 Oct 2024
What a find. Full of charm and surprises and the area is A . Rooms across from the pub can be noisy. But we loved it.
by A verified traveler
Posted 2 Sep 2024
Awesome property im London. A real sanctuary in the middle of the city.
Gteat serbice throughput the hotel
Beautiful rooms snd lounge areas.
Very much a "go to" property in London as all of the Firmdale hotels are.
by A verified traveler
Posted 2 Sep 2024
EXCVLENT
by A verified traveler
Posted 18 Aug 2024
I’ve always been of the opinion that the very best hotels in the world make you feel welcome on arrival, at home during your stay and valued when you leave. The Ham Yard hotel absolutely nailed all three and invariably gave us the very best stay we have ever enjoyed from any hotel in the world. My wife and children were equally wowed by the friendly staff and superb service and our room was beautiful. We really didn’t want to leave and are already olanning a return in the future to this exceptional establishment.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Everything was clean and fine. All staff were polite and helpful.
by A verified traveler
Posted 6 Aug 2024
Everything was perfect . We had a delightful stay .
by A verified traveler
Posted 3 Aug 2024
Excellent location right in the heart of SoHo.
by A verified traveler
Posted 23 Jul 2024
I can’t say enough great things about this hotel! If you are looking for an upscale, trendy hotel in a wonderful location, this is your spot. The service is impeccable, from small details like milk and cookies left for our daughter to the concierge returning our call at midnight. The restaurant, grounds and hotel are well taken care of with carefully curative artsy design details. Gorgeous, spacious rooms that make you forget you’re so close to a bustling city. The hotel is nestled away in a quiet corner of a hip area. Very walkable to great restaurants, shopping and entertainment. We felt extremely welcomed with our daughter but my husband and I can’t wait to go back and enjoy an adults trip soon!
