Ratings based on 803 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Lovely staff, hotel is very close to the Slbrrt Hall
Comment from Hotel Management
3 Dec 2024 by Natalia. Reception, Hotel Management
Thank you for your kind words! We're delighted you enjoyed our staff and the hotel's proximity to the Royal Albert Hall. We hope to welcome you back soon!
by A verified traveler
Posted 2 Dec 2024
Clean, small rooms.
The hotel is located really close to South Kensington underground station and a few blocks from Hyde Park.
Really friendly staff, overall a lovely stay.
Comment from Hotel Management
3 Dec 2024 by Natalia. Reception, Hotel Management
Thank you for your kind words! We're thrilled you enjoyed our location and found our team friendly. We hope to welcome you back soon for another lovely stay!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Daniel, Hotel Management
Hello Thiago We are so glad that you have enjoyed your stay with us.we appreciate your kind review and are looking forward to your future stays with us.Kind Regards
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Daniel, Hotel Management
Hello PamelaWe are so glad to hear that you have enjoyed your stay with us and are looking forward to your future stays with us.Kind Regards
by A verified traveler
Posted 23 Nov 2024
All good. Best location
Comment from Hotel Management
23 Nov 2024 by Daniel, Hotel Management
Dear KeithThank you so much for your kind words and generous rating. We are thrilled to hear that you had such a positive experience with us! Your feedback truly means a lot to our team, and it's rewarding to know that we were able to meet your expectations.We hope to welcome you back in the future and provide you with another memorable stay. Please don't hesitate to reach out if there's anything we can do for you.Warm regards
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Daniel, Hotel Management
Hello Thanks for recent stay at our Hotel. we appreciate your review and are looking forwards to your future stays with us.Kind regard
by A verified traveler from ANKARA
Posted 14 Nov 2024
Great location. I wish there is a fridge in the room. For Iron you have to request from the reception.
Comment from Hotel Management
15 Nov 2024 by Daniel, Hotel Management
HiThank you for your review! We're glad you enjoyed the location. We appreciate your feedback about the fridge and ironing service and will consider it for future improvements.We hope to welcome you back soon!Best regards
by A verified traveler
Posted 13 Nov 2024
Goof
Comment from Hotel Management
16 Nov 2024 by Daniel, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 13 Nov 2024
Everything was good. There are just some reparation needs to be done with the finishing in the bathroom.
Otherwise, service was excellent, great area.
Comment from Hotel Management
13 Nov 2024 by Natalia, Hotel Management
Dear Pierre, Thank you for your feedback! We're glad you enjoyed the service and location. We'll address the bathroom repairs to ensure everything meets your expectations next time.
by A verified traveler
Posted 12 Nov 2024
Very comfortable room within convenient walking distance of The Albert Hall and a number of other atractions such as world famous museums.
Comment from Hotel Management
13 Nov 2024 by Natalia, Hotel Management
Dear Michael, Thank you for your kind review! We're pleased to hear you enjoyed the comfort of your room and the convenient location near The Albert Hall and nearby attractions. We hope to welcome you back soon!
