Ratings based on 253 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Redcar
Posted 16 Dec 2024
Everything about this hotel was perfect. Would not book another hotel in the near future when staying in London. 5 STARS.
Comment from Hotel Management
17 Dec 2024 by Marie Fleury, Hotel Management
Dear Elliot, Thank you so much for taking the time to write such a wonderful 5-star review!We are absolutely delighted to hear how much you enjoyed your stay with us here at Four Seasons London at Tower Bridge, and we can't wait to welcome you back. Warm regards,Marie FleuryGeneral Manager
by A verified traveler from Scottsdale
Posted 25 Nov 2024
Hotel is in business area. Very little to do recreationally. No restaurants in waking distance. Hotel restaurant ambiance was underwhelming, food was mediocre and very expensive. First floor room had a view of a wall. Room was $1,200/night. Will never stay there again.
Comment from Hotel Management
25 Nov 2024 by Marie Fleury , Hotel Management
Dear Michelle,Thank you for your review. I am so terribly sorry to hear that you did not enjoy your stay with us, and would really appreciate it if you can reach out to us directly so that we can try and turn the experience around for you.I hope to hear from you soon. Warm regards,Marie FleuryGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Pleasurable. The location really isn’t convenient, but the hotel itself is very accommodating.
Comment from Hotel Management
4 Nov 2024 by Marie Fleury, Hotel Management
Dear Lindsey, Thank you so much for taking the time to write a review following your recent stay with us!I'm so pleased to hear that you had a pleasurable stay. Many guests love our location, with us being so close to Tower Bridge, The Tower of London and The Shard. However, I completely understand if we are not the best location for you. Thank you again, and we hope to welcome you back soon to Four Seasons at Tower Bridge!Warm regards,Marie FleuryGeneral Manager
by A verified traveler
Posted 19 Oct 2024
Very professional staff
Comment from Hotel Management
21 Oct 2024 by Marie Fleury, Hotel Management
Dear Hosam, Thank you so much for your 5-star review following your recent stay here at Four Seasons Tower Bridge!We are delighted to hear you enjoyed your stay and found our team to be very professional, and hope to welcome you back soon. Warm regards, Marie FleuryGeneral Manager
by A verified traveler
Posted 27 Sep 2024
Unreal hotel right behind the Tower of London. Five star all around. VIP benefits with Expedia provided me an amazing upgrade to a residence for my week in London.
Comment from Hotel Management
10 Oct 2024 by Marie Fleury , Hotel Management
Dear Daniel, Thank you for taking the time to leave a wonderful 5-star review following your recent stay with us!We are absolutely delighted to see that you enjoyed your stay, especially your lovely upgrade, and we very much look forward to welcoming you back to Four Seasons Tower Bridge soon.Warm regards, Marie FleuryGeneral Manager
by A verified traveler
Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Marie Fleury, Hotel Management
Dear Dmitri, Thank you so much for your 10 out of 10 review!We are delighted to see that you enjoyed your recent stay at Four Seasons Ten Trinity Square, and we look forward to welcoming you back soon!Warm regards, Marie FleuryGeneral Manager
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Marie Fleury, Hotel Management
Dear Justine, Thank you so much for your 10 out of 10 review! I'm delighted to see you enjoyed your stay, and we hope to welcome you back to Four Seasons Ten Trinity Square soon.Warm regards,Marie FleuryGeneral Manager
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Marie Fleury, Hotel Management
Dear Mr. Hoang, Thank you so much for taking the time to review your recent stay with us here at Four Seasons Ten Trinity Square. We are delighted to see you rated us 5 out of 5, and we very much look forward to welcoming you back soon!Warm regards,Marie FleuryGeneral Manager
by A verified traveler
Posted 6 Aug 2024
Amazing service and personal touches. The spa is great too
Comment from Hotel Management
8 Aug 2024 by Marie Fleury , Hotel Management
Dear Josie, Thank you for taking the time to review your recent visit to Four Seasons Ten Trinity Square. I'm thrilled to see you enjoyed it, and will be sure to share your kind words with our Spa team.We hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Marie Fleury , Hotel Management
Dear Tim, Thank you so much for your review! I'm delighted to see that you enjoyed your stay, and we hope to welcome you back to Four Seasons Ten Trinity Square soon.Warm regards,Marie FleuryGeneral Manager
