Ratings based on 958 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
The facilities a bit old but a nice classic hotel
by A verified traveler
Posted 8 Jan 2025
Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.
by A verified traveler
Posted 5 Jan 2025
A staff and service. Go out of their way to welcome you and give you the best possible stay.
Perfect location for walkable access to shopping, restaurants and museums.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear Katy,Thank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
by A verified traveler from Yerevan
Posted 22 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear HasmikThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
by A verified traveler
Posted 21 Dec 2024
Comfortable, excellent cuisine, superb, friendly and helpful staff
Comment from Hotel Management
28 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear LindaThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
by A verified traveler from Baltimore
Posted 18 Dec 2024
The staff were the icing on the cake
Comment from Hotel Management
28 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear AndrewThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
by A verified traveler
Posted 18 Dec 2024
The staff are really amazing and the location suits our reasons for being in London. The team in Dukes bar is just exceptional.
Comment from Hotel Management
28 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear GrahamThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
by A verified traveler
Posted 13 Dec 2024
The service was extraordinary.
Comment from Hotel Management
18 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear Katharine Thank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
by A verified traveler
Posted 10 Dec 2024
It’s in a great location and the staff are great
Comment from Hotel Management
11 Dec 2024 by Sylwia Guest Relation Manager , Hotel Management
Dear GrahamThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager
