Ratings based on 969 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
It's great for Greenwich. A 15 minute walk from the best parts of the area and all the sights. The hotel is very nice although some of the rooms are on the small side. Breakfast is great here.
by A verified traveler
Posted 24 Nov 2024
Amazing
Comment from Hotel Management
25 Nov 2024 by Mehmet Utkun, Hotel Management
Dear Guest,We're delighted to read your review!We look forward to hopefully welcoming you back again.Kind regards,Mehmet UtkunNight ManagerDoubleTree by Hilton London Greenwich
by A verified traveler from Chicago
Posted 13 Nov 2024
I didn’t realize the property was located so far from Central London. I figured out how to get around, but it would have been helpful to know thsee details after a long day of travel and with luggage from thel first part of my trip.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
3 Nov 2024 by SAKETH, Hotel Management
Dear Ms. Clare,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your experience with us met your expectations and that you enjoyed your time here.Your feedback motivates us to continue providing the best possible service for our guests, and we hope to welcome you back again in the future. If there’s anything we can do to make your next stay even more enjoyable, please feel free to reach out.Kind Regards,Doubletree by Hilton Greenwich.
by A verified traveler
Posted 30 Oct 2024
I stay because I like to support Wasim!
Comment from Hotel Management
30 Oct 2024 by Wasim Ahmed, Hotel Management
Dear Alan,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your experience with us.Your 5 out of 5 rating means a lot to us, We look forward to welcoming you back soon!Kind Regards,Wasim AhmedSenior Guest Services Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
3 Nov 2024 by SAKETH, Hotel Management
Dear Ms. Louise,Thank you for your valuable feedback. We are pleased to hear that you enjoyed your stay at DoubleTree by Hilton Greenwich.We hope to welcome you back soon, and please feel free to reach out to us directly if you have any additional comments or suggestions.Kind regards, Front Desk DoubleTree by Hilton Greenwich.
by A verified traveler from bronx
Posted 29 Oct 2024
Room, bed and bathroom so small in area, there was no space to even turn around
Comment from Hotel Management
31 Oct 2024 by Richardo, Hotel Management
Good day Kofi,Thank you for your feedback. We’re sorry to hear that the size of the room did not meet your expectations. We appreciate your comments and will take them into consideration as we continue to improve our accommodations. If there’s anything we can do to enhance your next stay, please let us know Richardo WhyteAsst. Front Office Manger
by A verified traveler
Posted 25 Oct 2024
Clean & comfy
Comment from Hotel Management
31 Oct 2024 by Richardo, Asst. Front Office Manger, Hotel Management
Good day Edd,Thank you for your kind words! We're thrilled to hear that you found your stay clean and comfy. We hope to welcome you back soon!Kind regards
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by SAKETH GARGULA, Hotel Management
Dear Nadine,Thank you so much for taking the time to share your feedback and for giving us a 5/5 rating!We’re happy to hear that you had an amazing stay with us. We look forward to the opportunity to welcome you back again soon.Warm regards, Saketh Gargula Guest Relation Manager
by A verified traveler
Posted 23 Oct 2024
Great hotel. Perfect room service breakfast. Only feedback re electric car charging point was pain to set up on arrival
Comment from Hotel Management
3 Nov 2024 by SAKETH, Hotel Management
Dear Mr. John,Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your stay and that our room service breakfast met your expectations.We apologize for the inconvenience you experienced with the electric car charging setup. For any future stays, please don't hesitate to reach out to our front desk team if you need assistance connecting to the EV charging station; we’re here to help. Your feedback has also been shared with the relevant department to improve our service.We look forward to welcoming you again soon!Warm regards, Front DeskDoubletree By Hilton Greenwich.
