Ratings based on 971 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Very friendly staff and very straightforward process.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Crizel, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 2 Jan 2025
We really enjoyed the pool, well maintained and clean.
Comment from Hotel Management
2 Jan 2025 by Crizel, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 1 Jan 2025
Amazing hotel, very nice and comfortable stay. We had no problem with our parking. Area did have homeless around and low income areas.
Comment from Hotel Management
1 Jan 2025 by KGM, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 31 Dec 2024
This hotel is being used as a homeless shelter
Its good that they are prociding subsidized oldging for the needy but they shoild disclose and charge accordingly rather than top dollar
Comment from Hotel Management
31 Dec 2024 by KGM, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. When caring guests let us know that we have fallen short, we know we must try harder. Refurbishments are planned; however, this has been delayed due to the pandemic. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Crizel, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by KGM, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 27 Dec 2024
Very clean
Comment from Hotel Management
27 Dec 2024 by KGM, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Crizel, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by GT, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back on your next visit to London. We hope to see you again soon!
