Ratings based on 994 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2020 on Hotels
Nice hotel, great location in Greenwich to explore
Comment from Hotel Management
19 Mar 2020 by Edward , Hotel Management
Dear David
Thank you for the great review.
We look forward to welcoming you back in the future
kind regards
Edward Loader
General Manager
by A verified traveler
Great location, must stay place in Greenwich
Posted 15 Mar 2020 on HotelsFavorite place to stay in Greenwich. Some of the bathrooms getting a little bit tired but overall very clean, comfortable and good value. Will def be back again.
Comment from Hotel Management
16 Mar 2020 by Edward , Hotel Management
Dear Sheila
Thank you for your wonderful comments. We look forward to welcoming you back in the near future
regards
Edward Loader
General Manager
by A verified traveler
A room with vagassle
Posted 13 Mar 2020 on HotelsThe room was COVERED in glitter. Reported it to reception but there seemed to be a laguage barrier so gave up
Comment from Hotel Management
16 Mar 2020 by Edward , Hotel Management
Dear Guest
My sincere apologies for the issue with the room and the lack of communication with the front desk team. In Hindsight we should have just moved your room and I will investigate why this wasn't done.
We hope to see you again in the future
kind regards
Edward Loader
General Manager
by A verified traveler
Posted 11 Mar 2020
Absolutely ideal location in Greenwich. Beautiful building. Decor a little bit tired but certainly clean. Staff very welcoming and helpful. This is our 2nd stay and will definitely book again.
Comment from Hotel Management
13 Mar 2020 by Edward , Hotel Management
Dear Guest
Thank you for the review of our hotel.
We look forward to welcoming you back in the near future
regards
Edward Loader
General Manager
by A verified traveler
Posted 7 Mar 2020 on Hotels
This is a good hotel with friendly and helpful staff in a great location. The only reason I marked it down was because the fire alarm went off in error while I was lying in bed at 11pm.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Alex
Thank you for the review of the hotel and the positive comments about the team. Unfortunately we did have a fire safety situation that the team dealt with as soon as they could. Unfortunately it wasn't before the bells sounded. I hope this doesn't put you off staying again in the future
regards
Edward Loader
General Manager
by A verified traveler from Los Angeles, CA
Posted 4 Mar 2020
This is an historic building that has had several revitalizations over its many years of existence. It suited most of my needs perfectly fine, except for not having a gym.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Val
Thank you very much for your review and feedback.
We hope to welcome you back in the near future
regards
Edward Loader
General Manager
by A verified traveler
Enjoyable weekend break
Posted 1 Mar 2020 on HotelsHotel central for walking to Curry Sark and Maritime Museum. Parking is now £15 per 24 hours payable at hotel reception.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear John
Thank you for your amazing review of our hotel.
We look forward to welcoming you back in the future.
regards
Edward Loader
General Manager
by A verified traveler
Poor breakfast experience
Posted 1 Mar 2020 on HotelsRoom ok, breakfast disappointing, very busy and disorganised, hot drinks machine out of action and ran out of food.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Zoe
My sincere apologies that breakfast wasn't up to our usual standards. I shall feed back to the team and we will do our best to make some improvement
kind regards
Edward Loader
General Manager
by A verified traveler
Fabulous!
Posted 29 Feb 2020 on HotelsFantastic place to stay. The building is the former accommodation for the Navy's nurses and has been very considerately converted into a hotel, retaining many original features. Best of all however are the people who work here. Simply brilliant. Nothing was too much trouble.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Jason
Thank you so very much for the great review of the hotel but mostly thank you for the great comments about the team. We are very lucky to have such great people that care so much about the venue. Hope you come back soon
regards
Edward Loader
General Manager
by A verified traveler
Full marks for a very enjoyable stay!
Posted 28 Feb 2020 on HotelsWe loved the hotel accommodation and all of the staff we encountered were extremely friendly and helpful. We will be back!
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Guest
Thank you for the great review of the hotel.
We look forward to seeing you again soon
regards
Edward Loader
General Manager