Ratings based on 62 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great location, nice apartment
Comment from Hotel Management
24 Nov 2024 by Teresa , Hotel Management
Dear Mitchell, Thank you for taking the time to leave your reivew. We are so glad you enjoyed your stay and hope to welcome you back the next time you are in London.
by A verified traveler
Posted 19 Sep 2024
Great to be so close to tube stations and all the shopping and theatres. Unfortunately we did not find value for money. There are much better apartments for less money out there if you take time to look.
Comment from Hotel Management
29 Sep 2024 by Josiah & SACO Holborn Team., Hotel Management
Dear Randall,Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our location, being so close to the tube stations, shopping, and theatres.We’re sorry to learn that you didn’t find the value you were hoping for during your stay. We strive to offer a balance of comfort and convenience, but we understand that there are a variety of accommodation options available. Your comments will be taken into consideration as we continuously work to enhance the experience we provide.We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.Best regards,
by A verified traveler
Posted 8 Aug 2024
Great location.
Comment from Hotel Management
12 Aug 2024 by Andreea and Cove Team, Hotel Management
Hey ShayWe are glad to hear that you did enjoy your stay with us! Happy to learn that the property location has managed to impress you. We love it too.Hope to welcome you back for another lovely stay.Your Cove team
by A verified traveler
Posted 21 Jul 2024
So, there is massive construction in the area. Like jack hammers all day until 7pm. The apartment was beautiful and very secure. The shower had issues, leaking all over the floor. They gave me two bath towels and one was dedicated to wiping up the shower mess. Had a laundry machine but i could not figure out the "dry" function so i used the rack in the closet. Was pretty hot in london the days i was there. Made the apt very warm. Only a winter comforter, no top sheet. So fan placed at the window all day, all windows open, trying to keep it cool in there. Probably not an issue any other time.
Comment from Hotel Management
22 Jul 2024 by Jorge , Hotel Management
Thank you for taking the time to share your detailed feedback regarding your recent stay with us.We are glad to hear that you found the apartment beautiful and secure. However, we sincerely apologize for the inconveniences you experienced due to the construction noise, the shower issues, and the challenges with the laundry machine.Regarding the shower, we are sorry to hear about the leakage and the inconvenience it caused. Our maintenance team has been notified to address this issue promptly.For future reference, our staff is always available to assist with appliance functions, and we would have been happy to help you with the laundry machine.We understand that the warm weather made the apartment uncomfortable. We will consider your suggestion about providing lighter bedding options during the summer months to ensure a more comfortable stay.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide a better experience.Best regards,Jorge & Team
by A verified traveler
Posted 4 May 2024
Excellent property in a wonderful neighborhood. Spotlessly clean, nicely furnished, and a delightful place to stay. Convenient to transportation, surrounded by restaurants, and a short walk to several grocery stores
Comment from Hotel Management
27 May 2024 by Antonio, Hotel Management
Dear William, Thank you for taking the time to provide feedback on your recent stay at COVE Arne St. I am glad to hear you enjoyed your stay with us. On behalf of our entire team I would like to say thank you for staying with us. We look forward to welcoming you back in the foreseeable future. Best Regards, Antonio
by A verified traveler
Perfect stay
Posted 8 Apr 2024 on HotelsWonderful place, everything you need. Clean and stylish. Nice and spacious. Excellent location.
Comment from Hotel Management
29 May 2024 by Antonio, Hotel Management
Dear Lianne,Many thanks for taking the time to fill out our post-stay survey.It's great to see that you had a pleasant stay with us, and we hope to welcome you back again soon.Antonio & the Cove team
by A verified traveler from Branford
Posted 16 Mar 2024
This one BR apartment was well appointed, mostly clean and large. While we loved the location, the construction across the street was nonstop. The door frame to our apartment had mold and rot. There were mouse traps all over the building. And it lacked basic amenities like napkins and paper towel. Additionally, the bed was a double, not a kind as stated on Expedia.
Comment from Hotel Management
28 Mar 2024 by Cove Arne Street, Hotel Management
Dear Erin, thank you for taking the time to review your recent stay with us. We are happy to know your overall stay was positive, especially that our space and cleanliness were a positive point, however we do apologise for any inconvenience faced while in the property. We are working in rectifying the issues with mould, but we appreciate your feedback. We apologise for any other inconvenience and we will work in the improvements needed. We would love to welcome you back for another experience in the future if you would give us another chance. Best wishes, Gabi & Team
by A verified traveler
A perfect pad
Posted 10 Mar 2024 on HotelsGreat place. Cosy and modern. Brilliant location with everything in walking distance.
Comment from Hotel Management
13 Mar 2024 by Cove Arne Street, Hotel Management
Dear C M, thank you for taking the time to review your recent stay with us in Cove Arne Street. We are delighted to know you enjoyed all aspects of it, especially our location and layout. We look forward to welcoming you back soon. Best wishes, Gabi & Team
by A verified traveler
Amazing apt in the heart of London
Posted 8 Mar 2024 on HotelsClear info to access property, the apt is superlative considering it is in the heart of London. Ton of space and superclean. We were 6 friends and 3bedrooms + 3baths was just perfect. Highly recommend
Comment from Hotel Management
13 Mar 2024 by Cove Arne Street, Hotel Management
Dear Francesco, thank you for taking the time to review your recent stay with us. We are thrilled to learn you enjoyed all aspects your time in COVE Arne Street, especially our location and that our space suited well your needs. We look forward to welcoming you back soon for another great experience. Best wishes, Gabi & Team
by A verified traveler
100% recommend
Posted 20 Feb 2024 on HotelsAbsolutely amazing apartment. Would absolutely recommend using if you’re visiting london as a couple, group or on a business trip. Superb location and lovely decor.
Comment from Hotel Management
22 Feb 2024 by Cove Arne Street, Hotel Management
Dear Daniel, thank you for taking the time to review your recent stay in Cove Arne Street. We are beyond delighted to know your enjoyed all aspects of your stay and that you recommend our apartment! We look forward to welcoming you back soon for another great experience. Best wishes, Gabi & Team
