Ratings based on 349 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Sad grey buildings
by A verified traveler
Posted 19 Nov 2024
Very clean, today and comfortable. Nothing to fault.
Comment from Hotel Management
20 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Mark ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent
by A verified traveler
Posted 15 Nov 2024
nice new and quiet room
Comment from Hotel Management
16 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Helen ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela Muraru
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Nadia ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Ikshith,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologies again. Kind regards,Gabriela MuraruReservation Agent
by A verified traveler
Posted 4 Nov 2024
This hotel is very well located for London City Airport... Just a 7 minute walk away. Very modern, with very nice rooms and friendly staff. Would stay here again if flying from London City Airport
Comment from Hotel Management
4 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Neil , We are very much appreciating your comment regarding your stay at our hotel.It is always a pleasure to receive a comment such yours.I will make sure to share it with our colleagues as your satisfaction is the best reward for our Team as we aim to provide excellent service.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards,Gabriela MuraruReservation Agent
by A verified traveler
Posted 31 Oct 2024
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Comment from Hotel Management
4 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Matt ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Courtyard London City Airport, Hotel Management
Dear Kate ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela Muraru
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Courtyard London City Airport, Hotel Management
Dear guest,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent
by A verified traveler
Posted 23 Oct 2024
Great hotel spot on in every way
Comment from Hotel Management
28 Oct 2024 by Courtyard London City Airport, Hotel Management
Dear Ben ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent
