Ratings based on 981 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
2.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
BEDBUG INFESTATION - DO NOT STAY HERE
Posted 30 Jul 2020 on Hotels- Bedbugs infestation - do not go to this hotel.
- I was at the hotel for 3 nights and changed rooms 3 times.
I captured the bugs in a bag and showed receptionists and management, the bugs, and my bites all over my body. They disregarded my complaint and refused me a refund. The manager refused to speak to me and would only communicate through reception staff. The hotel is dirty and had to throw clothes and suitcase away because it was ridden with bugs. Terrible, disgusting. My bites are all over my body, swollen, painful, and itchy.
by A verified traveler
Posted 2 Mar 2020 on Orbitz
Comment from Hotel Management
6 Mar 2020 by Coronation Hotel, Hotel Management
Dear Guest,
Thank you for taking the time to write us a review about your stay at Coronation Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon! Kind Regards Coronation Hotel
by A verified traveler
Prison room
Posted 1 Mar 2020 on HotelsRoom was way too small, only a little window in the corner. I was wondering the difference between Felt like prison. Also shower got blocked and wasn’t hot enough. Only think good was that it’s pretty cheap and the receptionist is nice. Only good for a one night stay.
Comment from Hotel Management
6 Mar 2020 by Coronation Hotel, Hotel Management
Dear Guest,
Thank you for taking the time to write us a review about your stay at Coronation Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon! Kind Regards Coronation Hotel
by A verified traveler
Posted 19 Feb 2020
Comment from Hotel Management
21 Feb 2020 by coronation hotel , Hotel Management
Dear Guest,
thank you for taking your time to leave us your feedback regarding your last stay with us. We are happy you found your stay satisfactory overall.
We do hope to welcome you back in the near future.
Kind Regards,
Coronation Hotel
by A verified traveler
Good Value!
Posted 18 Feb 2020 on HotelsGood location near Earl's Court, close to good restaurants, Underground, and acess to tourist sites. Room was clean, quiet, and comfortable for 2. Overall satisfied.
Comment from Hotel Management
19 Feb 2020 by Coronation hotel , Hotel Management
Dear Brian, Thank you for taking the time to write us a review about your stay at Coronation Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon!
Kind Regards
Coronation Hotel
by A verified traveler
Great value
Posted 2 Feb 2020 on HotelsGreat hotel! I work in London Wednesday to Sunday each week. Usually stay in Earl’s Court as it’s so central.
Have only just stumbled across this hotel after staying at some terrible places near by. Staff are friendly and helpful. Rooms are clean and well looked after, couldn’t recommend highly enough for the price. Thanks you. Will defiantly use again.
Comment from Hotel Management
3 Feb 2020 by coronation hotel , Hotel Management
Thank you for taking the time to write us a review about your stay at Coronation Hotel.
We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon!
Kind Regards
Coronation Hotel
by A verified traveler
Posted 10 Jan 2020
Comment from Hotel Management
13 Jan 2020 by coronation hotel , Hotel Management
Thank you for taking the time to write us a review about your stay at Coronation Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon! Kind Regards Coronation Hotel
by A verified traveler from New York
Posted 8 Jan 2020
I Didn’t Like How There Was No Light In The Hotel. I Told The Front Desk About It And They Never Came && Check On It. The Remote For The TV Was Not Working Either && The Room Was Very Cold. I Will Never Book There Again.
Comment from Hotel Management
9 Jan 2020 by Coronation Hotel, Hotel Management
Dear Guest,
We were very disappointed to read that you found your stay with us to be less than satisfactory. We were surprised with your comments about the room and the cleanliness, as we typically receive positive feedback for this. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Coronation Hotel for any future visits to London. kind Regards,
by A verified traveler
Posted 31 Dec 2019 on Hotels
Comment from Hotel Management
31 Dec 2019 by Coronation Hotel , Hotel Management
Thank you for taking the time to complete the survey about your stay at Coronation Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon! Kind Regards
by A verified traveler
Comfortable quick visit
Posted 30 Dec 2019 on HotelsThe room was small but clean and the stuff was very nice and helpfull
Comment from Hotel Management
30 Dec 2019 by coronation hotel, Hotel Management
Thank you for taking the time to complete the survey about your stay at Coronation Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coronation Hotel again soon!
Kind Regards
Coronation Hotel
