Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Hotel oozes quality both in all facilities and service. First class.
Comment from Hotel Management
23 Nov 2024 by Maria, Hotel Management
Dear Graham,Greetings from Conrad London St James! Allow me to extend my heartfelt gratitude for sharing your valuable insights regarding your recent stay with us. We truly appreciate your thoughtful feedback.I am pleased to learn that, based on your generous ratings, we succeeded in meeting your expectations and that your stay was an enjoyable one. Your kind words will be shared with our team, inspiring us to maintain the exceptional level of service that defines our brand.With sincere anticipation, we look forward to the pleasure of welcoming you back and curating another memorable and delightful experience for you.Warmest Regards,Maria RiveraGuest Relations Manager
by A verified traveler from Hingham
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Central location, but very safe and comfortable. Service was excellent.
Comment from Hotel Management
20 Nov 2024 by Daryna Shnaider, Hotel Management
Dear Karen,Greetings from Conrad London St James!Thank you very much for taking the time to share your valuable feedback about your recent stay with us. Your thoughtful effort is truly appreciated.I’m thrilled to hear that you enjoyed your stay and that we met your expectations. Rest assured, your kind words will be shared with the entire team, as such feedback inspires us to continually provide outstanding service.We eagerly look forward to welcoming you back with genuine anticipation and enthusiasm.Warmest regards,Daryna Shnaider Guest Relations Manager
by A verified traveler
Posted 13 Nov 2024
The service was generally outstanding. The room was spacious and well appointed. Easy access to St James Park Underground Tube/Subway station which was literally across the road. Victoria Railway Station (hub for Gatwick express trains from Gatwick airport) was a 15 min walk away. Very good breakfast - high end. In house pub - also high end. In house fine dining restaurant. Will stay there again for sure
by A verified traveler
Posted 11 Nov 2024
Fantastic Hotel. Staff on arrival first class and very helpfull
Room was again first.
A perfect stay will stay here again.
Comment from Hotel Management
11 Nov 2024 by Daryna Shnaider, Hotel Management
Dear Keith,Thank you so much for sharing your wonderful experience with us! We are absolutely thrilled to hear that you had such a memorable and enjoyable time at Conrad London St. James. It is always our goal to ensure each guest has a comfortable and delightful stay, and your feedback is truly rewarding for our entire team. We are delighted to hear that our efforts made a positive impact on your visit. It was a pleasure to have you as our guest, and we eagerly look forward to welcoming you back in the near future. If you have any special requests or need assistance with future reservations, please do not hesitate to contact us directly.Thank you once again for your kind words and for choosing to stay with us. Warmest regards,Daryna ShnaiderGuest Relations Manager
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Maria, Hotel Management
Dear Leslie,Greetings from Conrad London St James! Please allow me to express my gratitude for taking time in sharing your invaluable insights pertaining to your recent stay experience at our establishment.Such considerate effort is genuinely appreciated.I am delighted that you had an enjoyable stay, and that we were able to meet your expectations. Rest assured, that your generous ratings will be shared with the rest of the team, - motivating us to consistently deliver exceptional service.With genuine anticipation and enthusiasm, we eagerly await the opportunity to welcome you back and create another delightful experience for you.Warmest Regards,Maria RiveraGuest Relations Manager
by A verified traveler
Posted 30 Oct 2024
I Loved my stay at the Conrad, room location safe and close to Big Ben London Eye and hop on hop of just at the corner of the hotel
I will stay again
Comment from Hotel Management
31 Oct 2024 by Daryna Shnaider, Hotel Management
Dear Enass,Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you had an enjoyable experience and that our services met your expectations.Your kind words are truly appreciated. We strive to provide our guests with the highest level of service and comfort, and it is always rewarding to know when we have succeeded.It was a pleasure having you as our guest, and we look forward to welcoming you back in the near future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us directly.Thank you once again for your kind words and for choosing to stay with us.Warmest regards,Daryna ShnaiderGuest Relations Manager
by A verified traveler
Posted 27 Oct 2024
The executive suite room was great -- with lounge access --which was great . We did eat in the Blue Boar pub which is part of the same group --food was excellent but food service in the pub was poor .
Service in the hotel and lounge was excellent however .
Comment from Hotel Management
28 Oct 2024 by Daryna Shnaider, Hotel Management
Dear Peter,Greetings from Conrad London St James!Thank you very much for taking the time to share your valuable feedback about your recent stay with us. Your thoughtful effort is truly appreciated.I’m thrilled to hear that you enjoyed your stay and that we met your expectations.We strive to provide our guests with the highest level of service and comfort, and it is always rewarding to know when we have succeeded.It was a pleasure having you as our guest, and we look forward to welcoming you back in the near future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us directly.Thank you once again for your kind words and for choosing to stay with us.Warm regards,Daryna ShnaiderGuest Relations Manager
by A verified traveler
Posted 16 Oct 2024
the hostess was quite awesome!
Comment from Hotel Management
20 Oct 2024 by Daryna Shnaider, Hotel Management
Dear Jacob,Thank you very much for taking the time to share your valuable feedback about your recent stay with us. Your thoughtful effort is truly appreciated.I’m thrilled to hear that you enjoyed your stay and that we met your expectations. Rest assured, your kind words will be shared with the entire team, as such feedback inspires us to continually provide outstanding service.We eagerly look forward to welcoming you back with genuine anticipation and enthusiasm.Warmest regards,Daryna Shnaider Guest Relations Manager
by A verified traveler
Posted 7 Oct 2024
Perfect
Comment from Hotel Management
14 Oct 2024 by Daryna Shnaider, Hotel Management
Dear Mr. Benjamin,Thank you very much for taking the time to share your valuable feedback about your recent stay with us. Your thoughtful effort is truly appreciated.I’m thrilled to hear that you enjoyed your stay and that we met your expectations. Rest assured, your kind words will be shared with the entire team, as such feedback inspires us to continually provide outstanding service.We eagerly look forward to welcoming you back with genuine anticipation and enthusiasm.Warmest regards,Daryna Shnaider Guest Relations Manager
