Ratings based on 659 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very close to main highway.
Comment from Hotel Management
18 Nov 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for your 5/5 rating! We're glad you enjoyed our convenient location near the main highway. We hope to welcome you back soon!
by A verified traveler from Dunnville
Posted 16 Nov 2024
Friendly staff, open foyer, clean, comfortable rooms
Comment from Hotel Management
18 Nov 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for your kind feedback! We're thrilled you enjoyed our friendly staff, welcoming foyer, and clean, comfortable rooms. We look forward to hosting you again soon!
by A verified traveler
Posted 3 Nov 2024
Staff was great from check to check out... great breakfast included with stay!
Comment from Hotel Management
4 Nov 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you so much for your feedback! We're glad you enjoyed the breakfast and had a positive experience with our team from check-in to check-out. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for sharing your rating. We’re glad you enjoyed your stay, and we appreciate any additional feedback on how we can enhance your experience further. Looking forward to welcoming you back soon!
by A verified traveler
Posted 27 Oct 2024
We had only one issue there was little hot water for our showers Saturday night but was fine in the morning. The staff were nice and welcoming. The breakfast was perfect and delicious. The rooms were clean and beds are comfortable. Great experience.
Comment from Hotel Management
28 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for sharing your experience with us! We're pleased to hear that you enjoyed the friendly service, delicious breakfast, and comfortable rooms. We apologize for the limited hot water on Saturday night, but we're glad it was resolved by morning. It’s great to know you had an overall positive stay, and we look forward to welcoming you back for an even better experience next time!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you so much for the perfect rating! We’re thrilled that you had an excellent experience with us and hope to welcome you back for another great stay soon!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, and we genuinely appreciate you letting us know. We strive to provide each guest with a high standard of service, so please don’t hesitate to reach out directly if you'd like to discuss this further. Your feedback helps us make the necessary improvements, and we hope to have another opportunity to provide you with a better stay.
by A verified traveler
Posted 25 Oct 2024
Service at front desk was exceptional.
Comment from Hotel Management
25 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for your kind words! We’re thrilled to hear that you found the front desk service exceptional. Our team takes pride in making every guest feel welcomed, and your feedback is truly appreciated. We look forward to your next visit!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for your review! We’re glad to see that you had a positive experience during your stay. If there’s anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back soon!
by A verified traveler
Posted 19 Oct 2024
I was happy with everything we experienced although we were hardly there... Just overnight because of a convention. Enjoyed the breakfast option. Only complaint I might have if we would have stayed longer is that the pics show there's supposed to be a pool but there isn't.
Comment from Hotel Management
21 Oct 2024 by Sikandar Khan, General Manager., Hotel Management
Thank you for your feedback! We’re glad to hear you enjoyed your stay, even if it was brief, and that the breakfast option worked well for you. We apologize for any confusion regarding the pool, and we appreciate you bringing this to our attention. We’re continually updating our information to ensure it reflects the current amenities accurately.We hope to welcome you back in the future for a longer stay!
