Ratings based on 961 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Clean hotel and friendly staff
by A verified traveler from Bangkok
Posted 6 Dec 2024
Not impressed at all. Moni is the only good staff who knew how to take care of us
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler from Oakland Park
Posted 28 Oct 2024
I would definitely be staying here again the next time I visit. As well as planning on staying at the other Clayton chain hotels. The staff here were incredibly kind. My daughter had fallen under the weather and the staff were compassionate and sympathetic to her. They even told her where the closest pharmacy was located from the hotel. Helping her to the best of their abilities which she and myself appreciated. The bartender was also incredibly kind to myself and my wife. I was blown away by the staff and how they go above and beyond. The rooms were clean, the room services were excellent. I have no complaints and truly appreciated the staff.
by A verified traveler
Posted 27 Oct 2024
Great location-- quick walk to the tube, a Costa coffee, and Pret. We had a double room, which was a tad small but lots of space for storage and very clean. The beds were also very comfortable! To enter our room, you had to go through an external door that led you to a small hallway with our door and another guest's door. This would be great for families but a little awkward for complete strangers. Overall, really nice hotel with very warm and personable staff.
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Only stayed for one night and needed an early check in as I was sick. Front desk staff waived half my early check in fee without me even asking.
Room was across the elevator and I could hear the noise in the hallway very clearly however it was nothing some earplugs couldn’t sort out.
No conditioner in the bathroom shower so bring your own!
by A verified traveler
Posted 14 Oct 2024
