Ratings based on 918 Verified Reviews

3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
4 out of 5
by A verified traveler

Posted 1 Dec 2024
This was our fust stay at this hotel and at furst appearance i was a little unsure. The staff were incredibly friendly, even showing us to our room. This is where i had that nagging doubt. The room was small with a small double bed against one wall, and a small on suite bathroom. I told myself, its only a base amd that we were here to visit London and not sit around in the room. Once we had spent the evening at our event and came back, i suddenly saw how charming it was. Breskfast was a continental style with plenty of croissants, pan o chocolate and a large pot of baked beans along with the usual bread, jams and butter. The dinning area was quite small including the serving area which of course was self service. But again, it still had a certain charm about it. There was a part of the dining area where there was a section of wall which had been removed which detracted from the charm. In all, the hotel is definitely within walking distances from places like the London eye and The Shard is visible and probably the same distance away as the Eye. All in all, pleasant stay and knowing now how close we were to the city, avoiding the use of the subway, we will certainly consider staying here again.
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Loved this hotel, the staff were very friendly and welcoming and went the extra mile to make me feel welcome.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
We stayed for a week, good location ( 3 tube stations in the area), clean rooms and kind an useful staff
5 out of 5
by A verified traveler from Aloha

Posted 27 Nov 2024
Very impressed with staff of City London Hotel.
5 out of 5
by A verified traveler

Posted 25 Nov 2024
This is a modest, affordable, pleasant place to stay in a good location. Very nice staff. Renovations in progress when I was there so there was some noise, but that will soon be over. Definitely recommend it!
4 out of 5
by A verified traveler

Posted 23 Nov 2024
The property is in an old building, but very well maintained very friendly staff and helpful. The cleanliness of the rooms. Outstanding rooms are a bit small but for aThe property is in an old building, but very well maintained very friendly staff and helpful. The cleanliness of the rooms. Outstanding rooms are a bit small but for a building built in 1898 understandable the breakfast well left a lot to desire. I would not call it a continental breakfast more of a something to eat in the morning, but the coffee was good and they did have milk and orange juice.
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Was ok
3 out of 5
by A verified traveler

Posted 16 Nov 2024
Continental breakfast was excellent
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Soap needed