Ratings based on 1,427 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Hôtel was difficult to find
by A verified traveler
Posted 1 Jan 2025
Property was clean, safe, and had a very friendly staff. The only issue is that the immediate area is a bit dirty.
by A verified traveler
Posted 30 Dec 2024
Staff were very nice and helpful. Buffet breakfast had limited choices. Area around the premises was not very nice.
by A verified traveler
Posted 30 Dec 2024
contemporary, youth and great location
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 27 Dec 2024
The hotel is well-maintained, with modern rooms featuring technology to adjust lighting and blackout settings.
The rooms are cozy, and the common areas provide a great space to relax. Food and drinks are available 24/7, and the staff is incredibly friendly, ensuring a memorable stay.
I highly recommend this hotel and will definitely return.
The only downside, which isn’t the hotel’s fault, is the presence of some homeless individuals across the street. While it’s a city issue, the area is a bit untidy, which made us feel a bit unsafe at times. However, they kept to themselves and didn’t cause any trouble.
by A verified traveler
Posted 25 Dec 2024
Staffs r friendly, impeccably helpful. However, I didn’t know there is no cleaning in the 3 nights stay which is a bit ….. breakfast is hot ( the sausage cooked to perfection with caramelised scrips skin n scramble egg is velvety buttery with chive on top! Coconut yoghurt , mozzarella balls,fresh blueberries etc) in European standard is good ! Neighbourhood around the hotel is scary, many homeless around. Transportation is convenient. Take Heathrow express then bus 36 ( if the train hasn’t started )
by A verified traveler
Posted 24 Dec 2024
Hotel is well located, very close to the Victoria tube station. Walkable from the Buckingham palace, National gallery etc. Hotel lobby is a lively place with a bar, cafe and lot of seating for working and lounging. Rooms are well thought out: clean and comfortable. Blinds/lighting/temperature could be controlled via provided iPad or mobile app. The rooms felt a bit cramped though. Overall, would stay again.