Ratings based on 972 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
This hotel was so cute! The staff were super sweet and helpful. We really enjoyed our stay. The location was a great spot, close to local transportation options but also walkable to tons of places. Will definitely be back!!
by A verified traveler
Posted 17 Nov 2024
Brilliant location, clean rooms, very quiet!
by A verified traveler
Posted 10 Nov 2024
Overall a good stay. I love the comfy large bed and the great view. It’s a nice touch to be able to customise the lights and temperature from the ipad.
only one of the lifts was working which was quite frustrating because this is a high rise hotel and it took ages to get up and down.
there was a fault with our tv but was fixed promptly.
would stay again
by A verified traveler
Posted 8 Nov 2024
Excellent location, great rooms, especially for a solo traveller. Lifts were dodgy and kept bing bonging constantly.
by A verified traveler from Bjornevatn
Posted 4 Nov 2024
Very nice and friendly staff. Property is clean and rooms are perfect for couples and short stay. Rooms are not that big, but smart designed and beds are amazing. Nice breakfast
by A verified traveler
Posted 1 Nov 2024
Great hotel
by A verified traveler from Colchester
Posted 27 Oct 2024
Ideal hotel within walking distance from London Liverpool Street station. The view from the room was amazing!
by A verified traveler
Posted 27 Oct 2024
Fantastic hotel in the heart of Shoreditch. Walking distance to Liverpool St underground for easy acccess to the West End. We walked into the city and along the river easily.
Definitely worth adding breakfast to your stay as it is great value and excellent quality.
Will definitely revisit.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 15 Oct 2024
citizen m refused to refund me despite the fact that i could not make my reservation due to a natural disaster.
Comment from Hotel Management
18 Oct 2024 by citizenSabrina, Hotel Management
Dear Tyler, Thank you for sharing. I will look into your reservation further to understand what happened. We do have cancellation policies in place to avoid last minute cancellations. The policy will depend on the rate booked and will always be communicated while the booking is being made and on the confirmation email too. If we haven't respected the policy in place for your booking, I will reach out privately via emails. Please do let us know if you would like to share anything else. Best
