Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
M…
Comment from Hotel Management
6 Jan 2025 by Beatrice, Hotel Management
Thank you for your feedback. It is very much appreciated, we hope to see you again to improve your experience with us.Kind regards
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
6 Jan 2025 by Beatrice, Hotel Management
Thank you Hiba for your good feedback, we hope to have the chance to see you again to offer you an even better stay.Kind regards
by A verified traveler
Posted 15 Dec 2024
Would recommend
Comment from Hotel Management
20 Dec 2024 by Iman Taoufik Ivanov , Hotel Management
Dear Ellie, Thank you for your ranking and we hope to welcome back soon at Citadines Barbican London.Kind regards Iman Taoufik Ivanov
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
13 Dec 2024 by Iman Taoufik Ivanov, Hotel Management
Dear Harry,Thank you for your ranking and we hope to welcome you back soon at Citadines Barbican London.Kind regards Iman Taoufik Ivanov
by A verified traveler
Posted 21 Nov 2024
Staff are awful and unhelpful. Would not recommend this hotel to anyone.
Comment from Hotel Management
26 Nov 2024 by Iman Taoufik Ivanov, Hotel Management
Hello Kirandeep,Thank you for sharing your experience at Citadines Barbican.It is with regret to learn that you had an unsatisfactory stay as we both wishes and after personally investigating this matter I believe that my colleagues compensated you fairly for shortfall even it was not the hotel fault as a gesture of good will.Thank you again for your feedback and we hope to be able welcome you back to restore your faith on us.Kind regards Iman Taoufik Ivanov
by A verified traveler
Posted 13 Nov 2024
Studio was small but well equipped - & everything worked. Tight for 2, perfect for one. Excellent bed & bedding, excellent lighting, spotlessly clean, shower a bit feeble but worked ok. Very quiet despite being in a busy part of London. Recommended, especially if you want the option to self-cater.
Comment from Hotel Management
14 Nov 2024 by Iman Taoufik Ivanov, Hotel Management
Dear Caroline,Thank you so much for your lovely review of your recent stay at Citadines Barbican London. The team and I were delighted to learn that you had a gratifying experience with us. As we strive to provide the best guest experience possible, and it is great to read that the efforts of the staff have been appreciated. We look forward to welcoming you back at the hotel in the near future. With best wishes, Iman Taoufik Ivanov
by A verified traveler
Posted 6 Oct 2024 on Hotels
Comment from Hotel Management
29 Oct 2024 by Iman Taoufik Ivanov, Hotel Management
Dear Guest,Thank you for your ranking and we hope to welcome back soon at Citadines Barbican London.Best RegardsIman Taoufik Ivanov
by A verified traveler
Posted 22 Sep 2024
Pleasant stay. Will return.
Comment from Hotel Management
24 Sep 2024 by Iman Taoufik Ivanov, Hotel Management
Dear Reihana,Thank you for your feedback and we hope to welcome you again soon at Citadines Barbican London.Best regards Iman Taoufik Ivanov
by A verified traveler
Posted 21 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Iman Taoufik Ivanov, Hotel Management
Dear Peter,Thank you for your ranking and we hope to welcome you again soon at Citadines Barbican London.Best regards Iman Taoufik Ivanov
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Iman Taoufik Ivanov, Hotel Management
Dear Louise,Thank you for your ranking and we hope to welcome you again soon at Citadines Barbican London.Best regards Iman Taoufik Ivanov
