Ratings based on 21 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
27 Jun 2024 by London Apartments, Hotel Management
Hello Simon, Thank you for your feedback !
by A verified traveler
Mezzo-mezzo
Posted 8 Jun 2024 on HotelsThis was the noisiest apartment that I ever stayed in. Street noise echoed through the entire apartment. The apartment was comfortable, but the chairs were rickety. The bedding was good. The bath was good.
Comment from Hotel Management
27 Jun 2024 by London Apartments, Hotel Management
Hello Dorisa,Thank you for your comment ! I am glad you enjoyed your stay.
by A verified traveler
Posted 8 Apr 2024
Though the property contract was nice, my family and I had the worst experience. The heater did not work for days, and there was no hot water ourentire stay.
Very unsatisfied with this property. Additionally, the pictures are very deceiving, the property did not look like the pictures at all!!
by A verified traveler
Posted 7 Nov 2023 on Hotels
by A verified traveler
Posted 4 Aug 2021
Very nice apartment and great location, only negative is the WiFi is poor.
by A verified traveler
Posted 3 Feb 2020
Great location and lovely apartment. Communication was perfect and very helpful team
by A verified traveler
Not very clean or family friendly, good location
Posted 22 Nov 2019 on HotelsWe ordered the apartment through hotels.com based on description and pictures presented more than a month before our arrival. There were problems in contacting the owners right from the beginning. Apparently the apartment we ordered is not at the address listed in confirmation but in another building managed by the same agency. The check In office Is not just outside the apartment but actually about 15 minutes drive from it, Which is extremely inconvenient especially after a long flight arriving with the baby. There is an additional charge for everything, 40 pounds for cleaning, 50 pounds For arrival after eight in the evening and additional 40 pounds for getting the keys Inside the apartment so we ended up paying in cash almost for additional night. And even after agreeing to beAlso they check out is very early,
by A verified traveler
Posted 31 Aug 2019 on Hotels
by A verified traveler
Great Apartment if the price is right
Posted 15 Dec 2018 on HotelsOverall a good stay as long as you know what you’re getting into. You have to go pick up the keys at another location and pay £40 in cash for the cleaning fee. I knew both these things ahead of time so I was prepared and was okay with it ( you get what you pay for and we saved a bit staying here versus other options). The apartment itself is great and is close to an easy underground stop, which has the line that goes to Heathrow. So checking out and going to the airport was a breeze! On arrival, We ended up sending half the group and luggage to a bar around the corner from the apartment while I went up north to collect the keys. It wasn’t that big of a deal but it did take me about 45 min roundtrip. The apartment was clean and bed was comfy, so no complaints there. We would definitely stay here again, provided the price was still decently lower than other options - for the inconvience of getting the keys (and don’t forget to add in the cleaning fee when comparing to other hotels). My only complaint is that the towels are very small, they barely fit around me, and I’m not a large person. They also didn’t provide more than one towel per person so we ended up using our bath towel as the hand towel and washcloth as well. But that is workable, just an easy and cheap suggestion to make things better!
by A verified traveler
Fantastic Apartment
Posted 20 Oct 2018 on HotelsThis apartment was fantastic, clean, well stocked, and spacious. Perfect for a couple an extended work trip.
