Ratings based on 36 Verified Reviews
4.2 Room cleanliness
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 21 Apr 2024
My name is Ashley and I recently came back from a trip and I absolutely loved my stay at Camden Lock! It had everything me and my family needed for a week stay such as a washing machine, vacuum and entire kitchen with plates, pots and pans, and utensils. It also has a microwave, toaster, pot to boil water! It was so perfect! It does have an elevator (they call it lift). And the instructions were so easy to follow plus their communication was amazing! I needed toilet paper and it arrived at my door within an hour! I cannot say such good things about this place! When I go back to London, I will stay there for sure! If you have any questions or concerns I’m here to answer! It is so safe! The room also had a deck so my family and I were able to enjoy the fresh air from our room! Everything is in walking distance even the train is about 2 min walk! You should def stay there when visiting London! Thank you to all the staff that kept in constant communication with us and made sure we had everything we needed! Lovereeeee this place!!!! I will never forget it!
by A verified traveler
Posted 11 Apr 2024
Amazing Stay
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Great place with a bit of heating issues
Posted 14 Mar 2024 on HotelsGreat location, great full apartment facilities but couldn’t turn the heating down. So barely slept and woke in a pool of sweat.
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler
Posted 3 Mar 2024
The worst experience i have had!!! They have given the wrong code to the main door which meant we was stuck outside the building for 1hr without any help from the host as there was no number to contact. So we was waiting around in the cold with 4 young kids untill someone came out the building to help us in only then to find out the code was completely wrong which made me so angry. Now if no one came out we wouldnt of been able to get in at all.
by A verified traveler
Posted 9 Oct 2023 on Hotels
Fabulous place .. beautiful apartment in great location
by A verified traveler
Posted 6 Sep 2023
Unfortunately no air-con and although property had fans, these had little effect. Accepted the weather was unusually hot, however windows could be barely opened to cool the place down
or provide ventilation. Very noisy too, not the best soundproofing. Property was well equipped and a good size though. Arriving and only having one key on-site also not ideal.
by A verified traveler
If you want comfort and non broken items dont stay
Posted 29 Aug 2023 on HotelsThe fire alarm went off most nights we were there. No one knew how to contact the property to get things handled. I was a post partum mom with a small baby and two other kids. So standing out in the cold and going up and down the stairs was not easy post surgery. They were all false alarms/faulty system. It usually was in the middle of the night around 1-2am. We ended up moving our bed on the floor because the bed frame was broken and "fixed" by putting a couple of aide tables under it. My daughters window wouldnt close so we had to use items to keep it closed. The wall under the sink wasnt finished and had exposed wires. Having younge ones with that was a little tricky. The washer didnt work very well it took 3+ hours for our laundry to be done. The manual wasnt there so we never did figure out how to wash AND dry our clothes. We hung them up. The pull out couch was broken. The supports on the left side were completely gone so if you sat on it you would lean. We had to very carefully pull it out just right for my son to sleep there. There was nothing to really sweep or keep things clean while we stayed for us to use. Looking at the place in pictures it looks clean and modern,but when we got here it was a lot of smoke and mirrors. I really was hoping for a better more comfortable experience.
