Ratings based on 275 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Exceptional hotel - the rooms are amazing and large and the staff were great too
Comment from Hotel Management
5 Nov 2024 by Irene Perez Bosch - Guest Experience Manager, Hotel Management
Dear Nimish,Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our rooms amazing and spacious, and that our staff made a great impression on you. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for another exceptional stay.Warm regards, Irene Perez Bosch - Guest Experience Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Irene Perez Bosch - Guest Experience Manager, Hotel Management
Dear Alexandra,Thank you so much for leaving such a good score, we look forward to welcoming you back.Warm regards, Irene Perez Bosch - Guest Experience Manager
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Irene Perez Bosch-Guest Experience Manager, Hotel Management
Dear Jorge Thank you for taking the time to rate your experience, we are happy to see you enjoyed your stay.We cannot wait to welcome you back at COMO The Halkin.Kind regards, Irene Perez Bosch-Guest Experience Manager
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Irene Perez Bosch-Guest Experience Manager, Hotel Management
Dear Jacqueline, Thank you so much for leaving the best rating possible, we are happy to see you enjoyed your stay.We cannot wait to welcome you back at COMO The Halkin.Kind regards, Irene Perez Bosch-Guest Experience Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Irene Perez Bosch - Guest Experience Manager, Hotel Management
Dear Ryan, Thank you for taking the time to rate your stay at COMO The Halkin and for giving us the highest score.We hope to see you at COMO The Halkin again soon.Kind regards,Irene Perez Bosch - Guest Experience Manager at COMO The Halkin
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
8 Aug 2024 by Irene Perez Bosch-Guest Experience Manager, Hotel Management
Dear Alejandro, Thank you so much for your time and for rating us with the top score.We hope we can welcome you back soon.Kind regards,Irene Perez Bosch - Guest Experience Manager
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
10 Jul 2024 by Irene Perez Bosch-Guest Experience Manager, Hotel Management
Dear Kelly, Thank you for sharing your experience at our hotel. We are thrilled to hear that you enjoyed your stay.We hope to welcome you back soon for another memorable stay at COMO The Halkin.Warm regards, Irene Perez Bosch Guest Experience Manager
by A verified traveler
Posted 20 Jun 2024
Rooms are luxurious and well maintained. Love the smart toilets! Staff is accommodating and solicitous. Expedia member room upgrade was automatically provided. Only negative is the need to bring back a quality restaurant to the location.
Comment from Hotel Management
20 Jun 2024 by Irene Perez Bosch - Guest Experience Manager, Hotel Management
Dear Mark,Thank you for sharing your feedback. It’s wonderful to hear that you liked your room, as well as the smart toilets. I am very happy to read that our staff has contributed to a memorable experience. Regarding the restaurant, I understand your concern. While the hotel currently only offers dining options like the intimate Halkin Bar and in-room dining, we are already considering bringing back a quality restaurant to the location and we hope we can have good news soon.Thank you again for your feedback as your input helps improve the overall guest experience.Kind regards,Irene Perez Bosch - Guest Experience Manager
by A verified traveler
Posted 17 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Irene Perez Bosch - Guest Experience Manager, Hotel Management
Dear Phillip,Thank you for taking the time to leave a review. It makes all of us very happy to read that you had a good stay with us. We cannot wait to welcome you back at COMO The Halkin.Kind regards,Irene Perez Bosch-Guest Experience Manager
by A verified traveler from Rochester
Posted 14 May 2024 on Travelocity
This is an outstanding hotel. The facilities are first rate - very modern, up to date, and classy. Great bed, linen and bathroom. Attention to detail in cleanliness and quality of the furnishings.
Bar and breakfast were both lovely - great quality and selection and served with grace and efficiency.
Location is quite convenient.
Most outstanding was the attitude of the staff. Consistently and genuinely friendly, respectful, kind and helpful.
Comment from Hotel Management
14 May 2024 by Irene Perez Bosch-Guest Experience Manager, Hotel Management
Dear Elliot,Thank you for taking the time to share your wonderful feedback. I am thrilled to hear that you had an outstanding stay with us.Your kind words about our first-rate facilities, attention to detail, and the quality of our furnishings are greatly appreciated. I’m also delighted to hear that you enjoyed our bar and breakfast offerings. Our team works diligently to provide a wide selection of high-quality options and efficient service, and your recognition of their efforts is truly rewarding.Our location is indeed designed for the convenience of our guests, and I’m glad you found it so. But what makes me most proud is your praise for our staff, as we believe is what sets us apart, and I’m glad you felt the same.Once again, thank you for your feedback. We look forward to welcoming you back to our hotel in the near future.Best Regards, Irene Perez Bosch -Guest Experience Manager
